Solomon Addy

Software & Systems Engineer at Eloquent Digital (2024-01 – Present)

Architected and maintained WhatsApp Wholesale — a high-volume bulk messaging platform enabling businesses to broadcast campaigns to thousands of contacts at once, deployed across SMEs, corporates, and government institutions in Ghana.
Built and deployed rule-based and AI-powered conversational chatbots for diverse client workflows, automating customer support and reducing manual overhead at scale.
Integrated Meta's WhatsApp Business API and third-party tools into web platforms to automate outreach, campaign scheduling, and performance tracking.
Developed backend systems in Python/Django for automated messaging pipelines, campaign management, and analytics dashboards.
Delivered ongoing system monitoring, performance tuning, and technical support across all client deployments.

UI/UX Designer & Motion Graphics Artist at PeerTuPeer (Present)

Design intuitive user interfaces and experience flows, prioritizing mobile-responsiveness, accessibility, and visual clarity.
Produce 3D animations and motion graphics using Blender and DaVinci Resolve for branding and digital content campaigns.
Collaborate with product and marketing teams to translate briefs into polished, on-brand visual deliverables.

IT Support & Digital Services Intern at Absa Bank Ghana (2022-06 – 2023-06)

Supported customer onboarding and troubleshooting for the bank's mobile banking application in a high-traffic branch environment.
Assisted clients with digital financial services while maintaining compliance with service quality and data privacy standards.
Identified digital workflow friction points and proposed targeted improvements that enhanced customer experience.

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