Solomon Addy
IT professional skilled in software development and client liaison
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About
Backend-focused software engineer with production experience building API-driven communication platforms, bulk WhatsApp messaging systems, and AI-powered chatbots at a leading Ghanaian digital agency. Proficient in Python, Django, Flask, and REST API integration with a creative edge in UI/UX design, 3D animation, and motion graphics. Passionate about engineering scalable digital products that drive measurable business impact.
Experience
Software & Systems Engineer at Eloquent Digital (2024-01 – Present)
- Architected and maintained WhatsApp Wholesale — a high-volume bulk messaging platform enabling businesses to broadcast campaigns to thousands of contacts at once, deployed across SMEs, corporates, and government institutions in Ghana.
- Built and deployed rule-based and AI-powered conversational chatbots for diverse client workflows, automating customer support and reducing manual overhead at scale.
- Integrated Meta's WhatsApp Business API and third-party tools into web platforms to automate outreach, campaign scheduling, and performance tracking.
- Developed backend systems in Python/Django for automated messaging pipelines, campaign management, and analytics dashboards.
- Delivered ongoing system monitoring, performance tuning, and technical support across all client deployments.
UI/UX Designer & Motion Graphics Artist at PeerTuPeer (Present)
- Design intuitive user interfaces and experience flows, prioritizing mobile-responsiveness, accessibility, and visual clarity.
- Produce 3D animations and motion graphics using Blender and DaVinci Resolve for branding and digital content campaigns.
- Collaborate with product and marketing teams to translate briefs into polished, on-brand visual deliverables.
IT Support & Digital Services Intern at Absa Bank Ghana (2022-06 – 2023-06)
- Supported customer onboarding and troubleshooting for the bank's mobile banking application in a high-traffic branch environment.
- Assisted clients with digital financial services while maintaining compliance with service quality and data privacy standards.
- Identified digital workflow friction points and proposed targeted improvements that enhanced customer experience.
Education
BSc. in Information Technology – Valley View University (2020-08 – 2024-11)
