Regina Amuzu
Hospitality, Customer Service & Client Relations Professional
About
Motivated and service-oriented, HND graduate in Hotel, Catering and Institutional Management with approximately three years of combined experience in teaching and hospitality support. Brings practical exposure to customer service, waitressing, housekeeping and kitchen assistance, together with strong communication, teamwork and interpersonal skills. Seeking an opportunity in a progressive organization where creativity, professionalism and forward thinking are valued, and where client-service and communication skills can support organizational goals, employee relations and effective service delivery.
Experience
Hospitality Experience - SunLodge Hotel
- Worked as a waitress, housekeeping and kitchen assistant roles, gaining practical exposure to guest service and daily hospitality operations.
- Supported food service, room cleanliness and kitchen activities while working collaboratively with team members.
Teaching Experience - Grace Methodist Academy
Combined teaching and hospitality experience: approximately 3 years.
- Gained classroom-based teaching experience and supported learners in an educational environment.
- Used clear communication, patience and teamwork when engaging with learners and colleagues.
Education
Higher National Diploma (HND) - Hotel, Catering and Institutional Management - Accra Technical University (ATU) (2023 - 2025)
West African Senior School Certificate Examination (WASSCE) - Home Economics - Abuakwa State College (2016 - 2019)
Basic Education Certificate Examination (BECE) - Atomic Hills Estate Demonstration (2013 - 2016)