Eftychia Perganti
Back Office & Operations Professional
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Σχετικά
Business Administration professional with solid experience in back-office operations, accounting support, customer service, and warehouse coordination. Proven track record in fast-paced environments managing invoicing, order processing, supplier payments, reporting, and daily operational support. Highly organized, detail-oriented, and committed to accuracy and efficiency. Multilingual communicator with a collaborative mindset and a results-driven approach.
Εμπειρία
Export Department Officer - STRANGEL - Remote
(2026-02)
- Specializing in exports to the Spanish market, managing full export procedures for clothing products.
- Coordinating with internal departments — warehouse, production, and finance — to ensure smooth order processing from preparation to final delivery.
Back Office Assistant - SARMED S.A. - Athens, Greece
(2024-11 - 2025-02)
- Managed and processed orders through the MANTIS ERP system.
- Issued and administered delivery documentation, ensuring accuracy and compliance.
Content Moderator - Teleperformance Hellas - Athens, Greece
(2020-02 - 2024-09)
- Monitored and reviewed user-generated content to ensure platform safety and policy compliance across high-volume workloads.
Technical Support Agent - Teleperformance Hellas - Athens, Greece
(2019-07 - 2020-03)
- Provided technical support for Canon products, resolving customer issues efficiently and maintaining high satisfaction ratings.
Financial Assistant - Nostos - Greece
(2018-06 - 2019-04)
- Provided administrative and secretarial support within the Accounting Department.
- Contributed to the smooth operation of financial processes including documentation and reporting.
Accounting & Administrative Officer - Helioakmi S.A. - Aspropyrgos, Greece
(2015-12 - 2016-03)
- Supported order processing, inventory coordination, invoicing, and account balance monitoring.
Outbound Customer Service Representative - VODAFONE - Rentis, Greece
(2009-10 - 2011-02)
- Conducted outbound calls, managed customer inquiries, handled complaints, and presented service offers to enhance retention.
Εκπαίδευση
B.Sc. - Economics, Business Administration & Management - Technological Educational Institute of Athens (1999 - 2004)
Diploma - Beauty & Aesthetic Specialization - DOMI Training Institute (2007 - 2009)
