Eftychia Perganti

Business Administration professional with solid experience in back-office operations, accounting support, customer service, and warehouse coordination. Proven track record in fast-paced environments managing invoicing, order processing, supplier payments, reporting, and daily operational support. Highly organized, detail-oriented, and committed to accuracy and efficiency. Multilingual communicator with a collaborative mindset and a results-driven approach.

Export Department Officer - STRANGEL - Remote

(2026-02)

• Specializing in exports to the Spanish market, managing full export procedures for clothing products.
• Coordinating with internal departments — warehouse, production, and finance — to ensure smooth order processing from preparation to final delivery.

Back Office Assistant - SARMED S.A. - Athens, Greece

(2024-11 - 2025-02)

• Managed and processed orders through the MANTIS ERP system.
• Issued and administered delivery documentation, ensuring accuracy and compliance.

Content Moderator - Teleperformance Hellas - Athens, Greece

(2020-02 - 2024-09)

• Monitored and reviewed user-generated content to ensure platform safety and policy compliance across high-volume workloads.

Technical Support Agent - Teleperformance Hellas - Athens, Greece

(2019-07 - 2020-03)

• Provided technical support for Canon products, resolving customer issues efficiently and maintaining high satisfaction ratings.

Financial Assistant - Nostos - Greece

(2018-06 - 2019-04)

• Provided administrative and secretarial support within the Accounting Department.
• Contributed to the smooth operation of financial processes including documentation and reporting.

Accounting & Administrative Officer - Helioakmi S.A. - Aspropyrgos, Greece

(2015-12 - 2016-03)

• Supported order processing, inventory coordination, invoicing, and account balance monitoring.

Outbound Customer Service Representative - VODAFONE - Rentis, Greece

(2009-10 - 2011-02)

• Conducted outbound calls, managed customer inquiries, handled complaints, and presented service offers to enhance retention.

B.Sc. - Economics, Business Administration & Management - Technological Educational Institute of Athens (1999 - 2004)

Diploma - Beauty & Aesthetic Specialization - DOMI Training Institute (2007 - 2009)