Orestis Dimas

Luxury Sales Associate with 4+ years of experience in high-volume and prestige retail. Consistently exceeds sales targets using KPI tracking (conversion, ATV, UPT, sell-through) and deep product knowledge. Proactively follows trends, best-sellers, and new arrivals to drive upselling and cross-selling. Skilled in clienteling, CRM follow-up, visual merchandising, and maintaining brand standards. Reliable team player with a proactive mindset focused on sales growth and customer satisfaction.

Luxury Client Advisor at Bottega Veneta (2025-04 – 2025-10)

Delivered personalized luxury retail service to VIP and international clientele, strengthening brand loyalty and client relationships.

• Delivered personalized luxury retail service to VIP and international clientele, strengthening brand loyalty and client relationships
• Achieved and exceeded individual sales targets and store KPIs through proactive selling and product storytelling
• Supported daily store operations including floor coverage, customer engagement, and operational efficiency
• Managed stockroom operations including deliveries, inventory tracking, replenishment, and stock transfers
• Maintained high stock accuracy and ensured alignment with company inventory procedures
• Utilized SAP and POS systems for sales transactions, inventory management, and operational reporting
• Mentored and supported junior team members by sharing product knowledge and retail best practices
• Collaborated with store management to maintain visual merchandising standards and luxury brand presentation

Retail Associate / Stockroom Specialist at Adidas (2024-04 – 2025-04)

Supported daily retail sales operations in a high-volume sportswear environment.

• Supported daily retail sales operations in a high-volume sportswear environment
• Consistently contributed to store revenue goals and KPI achievement through strong customer service and product knowledge
• Assisted with opening and closing store procedures, ensuring operational readiness
• Trained new employees on POS systems, customer service standards, and stockroom processes
• Managed deliveries, inventory processing, stock replenishment, and stockroom organization
• Used SAP systems to track inventory movements and improve stock accuracy
• Supported loss prevention initiatives and maintained compliance with retail operational policies
• Provided informal team leadership during peak trading hours by prioritizing tasks and assisting colleagues

Career Break (Health & Personal Development) (2025-10 – 2026-03)

Planned leave to address a health matter, now fully resolved.

• Planned leave to address a health matter, now fully resolved
• Maintained structured routine and focus on personal development
• Strengthened resilience, adaptability, and prioritization skill
• Fully ready and motivated to return to professional responsibilities

Operations Assistant – Construction & Warehouse Roles (2022-01 – 2024-12)

Supported logistics, operational workflows, and inventory handling in physically demanding environments.

• Supported logistics, operational workflows, and inventory handling in physically demanding environments
• Developed strong discipline, time management, and teamwork skills
• Maintained efficiency and productivity under pressure and strict deadlines

Head Waiter / Shift Supervisor at Mparmpagiannis Tavern (2019-01 – 2022-12)

Supervised front-of-house restaurant operations and coordinated daily service activities.

• Supervised front-of-house restaurant operations and coordinated daily service activities
• Managed staff scheduling, shift planning, and task delegation for service teams
• Trained and onboarded new staff members to maintain service quality and operational standards
• Handled customer complaints and resolved service issues to ensure positive guest experience
• Coordinated communication between kitchen and service teams to maintain operational efficiency
• Ensured compliance with hygiene, safety, and operational procedures

Waiter at Serkos Tavern (2017-01 – 2019-12)

Delivered high-quality customer service in a fast-paced hospitality environment.

• Delivered high-quality customer service in a fast-paced hospitality environment
• Developed strong communication, teamwork, and multitasking abilities

Fashion Design & Fashion History – IEK AKMI