Rita Saad

I'm a Registered Nurse (BSN) with experience in case management support, care coordination, discharge planning, and transitions of care across acute and post-acute settings. Currently working as a Patient Care Coordinator, I collaborate with physicians, case managers, social workers, and home health agencies to coordinate referrals, insurance authorizations, payer requirements, DME, home health, and infusion services. I bring a strong background in telemetry nursing, patient education, and EMR documentation, with a proven ability to manage complex patient needs while ensuring continuity of care, regulatory compliance, and quality outcomes.

Patient Care Coordinator at Alternate Solutions Health Network / Corewell Health Hospital (2023-10 – Present)

• Coordinated patient intake, discharge planning, and transitions of care by arranging home health services, DME, therapy, and home infusion
• Collaborated with physicians, case managers, social workers, pharmacists, and home care agencies to execute individualized care plans
• Managed referrals, insurance authorizations, and eligibility verification to ensure timely post-acute services and avoid care delays
• Educated patients and families on home care expectations, equipment use, and follow-up timelines while maintaining accurate EMR documentation

Registered Nurse – PCU Telemetry at Corewell Health (2022-09 – 2023-10)

• Provided comprehensive care to 32+ high-acuity cardiac patients per shift, managing complex conditions including arrhythmias and heart failure
• Monitored patient progress and identified barriers to discharge, communicating updates to interdisciplinary care teams
• Delivered patient and family education on diagnoses, medications, and post-discharge care to support adherence and reduce readmissions
• Documented assessments, interventions, and outcomes in the EMR to support care coordination and quality metrics

Medical Assistant at Obstetrics & Gynecology Associates (2020-10 – 2021-04)

• Recorded patient histories, vitals, and clinical information while maintaining accurate EMR documentation
• Assisted providers with in-office procedures, including biopsies, IUD insertions, and hysteroscopy
• Coordinated patient scheduling, follow-ups, and communication to support continuity of care
• Maintained exam room readiness and infection control standards to ensure patient safety

Patient Care Associate at Detroit Receiving Hospital (2019-08 – 2020-10)

• Performed direct patient care in a fast-paced Level I trauma hospital, including ADLs, vitals, specimen collection, and transport
• Supported nursing staff by identifying patient needs, safety risks, and changes in condition
• Assisted with patient flow and unit operations to improve efficiency and discharge readiness
• Documented patient interactions in the EMR to support clinical communication and continuity of care

Bachelor of Science in Nursing in Nursing – Madonna University (2022-05)