Evangelos Dionysopoulos

ERP Support Engineer specializing in SQL, ETL and operational analytics. More than 4 years of experience across IT systems, ERP platforms, and data workflows. Strong hands-on experience with SQL, ETL processes (SSIS), and Microsoft Dynamics environments. Proven ability to analyze data, troubleshoot inconsistencies, and support data-driven reporting.

ERP Support Engineer at Vortex Software (2026-01 – Present)

• Support ERP/CRM systems and troubleshoot SQL/data related issues
• Generate reports and extract operational data from ERP systems
• Analyze data inconsistencies and support ERP configuration

Group IT Services Administrator at FOURLIS Group of Companies (2023-10 – 2025-12)

• Supported Dynamics NAV & Business Central environments.
• Designed and maintained ETL pipelines using SQL Server and SSIS to automate operational reporting and improve data reliability.
• Managed Entra ID and Azure-based user administration
• Improved reporting reliability through troubleshooting and analysis.
• Manage IT hardware, server administration, and new store IT setup across group companies.

Stock Control Associate at IKEA Greece (2021-11 – 2023-10)

• Managed inventory control processes and daily cycle counts, maintaining stock accuracy above company standards.
• Performed shipment audits and root-cause analysis for discrepancies.
• Generated Excel-based stock and demand reports improving forecast reliability.
• Supported store operations through continuous process improvement and coordination with supply chain teams.