Anson Chan

Energetic, adaptable, and results-driven professional with a multidisciplinary background combining Electronic & Computer Engineering with extensive experience in retail sales, community development, and consultative client engagement. Proven track record at leading brands including Lululemon and American Eagle Outfitters in elevating customer experiences, orchestrating community events, and driving retail performance. Strong technical proficiency in embedded systems, programming, and hardware-software integration paired with trilingual fluency in Cantonese, English, and Mandarin.

Educator / Community & Sales Associate at Lululemon athletica (2024-09 – Present)

• Deliver personalized guest experiences by providing technical product education, fit guidance, and lifestyle styling advice.
• Drive community engagement initiatives by collaborating with local wellness partners and corporate organizations to coordinate brand-aligned events and sweat sessions.
• Manage daily retail operations, including inventory handling, stock replenishments, visual merchandising, and POS register transactions.
• Foster lasting customer relationships to build brand loyalty and consistently exceed sales and guest-satisfaction benchmarks.

Part-time Sales Associate at American Eagle Outfitters (2023-09 – 2024-09)

• Delivered exceptional frontline customer service, providing consultative styling recommendations tailored to individual customer preferences.
• Supported visual merchandising standards, floor presentations, and proactive stock replenishment during peak promotional periods.
• Actively contributed to store sales targets through energetic customer engagement and cross-selling strategies.
• Assisted with new staff onboarding and training, as well as coordinating in-store promotional campaigns and social media content creation.

Business Development Officer at Centaline Property Agency Limited (2019-09 – 2022-09)

• Conducted real estate market research and data analysis to maintain accurate property listings and database integrity.
• Assisted licensed property agents in preparing marketing materials, coordinating property viewings, and handling client inquiries.
• Captured high-quality property visual assets and facilitated communication between property owners and prospective clients.

Higher Diploma in Computer and Electronic Engineering – Hong Kong Institute of Vocational Education (IVE - Haking Wong) / VTC (2020 – 2022)

Undergraduate Studies in Electronic Engineering – The Hong Kong University of Science and Technology (HKUST) (2022 – 2025)