Carmen Ng

Year 4 student at Hong Kong Baptist University with over 1.5 years of hands-on experience in event coordination, administrative operations and cross-stakeholder communication. Preliminary understanding in end-to-end event planning, from logistics coordination and material preparation to on-site execution and post-event follow-up. Skilled in financial documentation, office administration and multi-tasking under tight deadlines.

Experienced in content creation and visual design using Canva, Microsoft Office and video editing tools. Interested in creating content and allowing people to join and feel happy.

Youth Development Programme and General Administration Intern at Wu Zhi Qiao (2026-06 – 2026-07)

• Coordinate and implement rural revitalization events, workshops and study tours, including venue booking, scheduling, participant registration and on-site support
• Liaise with internal teams, external partners, volunteers and participants to ensure smooth event delivery
• Prepare event materials, including presentation slides, publicity content and programme rundowns
• Handle financial administration, including documentation, scanning, reconciliation and payment processing
• Support on-site operations at Sha Tau Kok, Lai Chi Wo and other rural locations
• Planned and produced the full-cycle "World Environment Day" promotional video, including filming, voice-over recording and video editing, for official platform dissemination
• Designed and created professional Lai Chi Wo guided tour introduction PPT, used for visitor orientation and project promotion
• Drafted and edited 3 Instagram and Facebook social media posts, enhancing project visibility and audience engagement
• Efficiently processed financial documentation, completed sorting, scanning and reconciliation of 30+ project files, ensuring 100% accuracy of financial records

Part-time Counter Staff at Hong Kong Baptist University Library (2024-05 – 2025-06)

• Delivered frontline reception and support to daily library visitors
• Assisted with document processing, multimedia material borrowing/returning and general administrative tasks
• Answered reader inquiries and resolved on-site issues in a professional and timely manner
• Maintained order and smooth operation of the library service counter
• Consistently provided efficient service to 100+ daily visitors, ensuring zero major service complaints during employment
• Demonstrated strong multitasking ability to handle peak-hour workloads without compromising service quality

Media Promotion Intern at 北京澜鑫置业有限公司 (Subsidiary of China Resources (Holdings) Co., Ltd.) (2025-06 – 2025-07)

• Assisted in drafting and executing media promotion plans and event logistics
• Implemented targeted content strategies on Xiaohongshu platform based on audience insights
• Conducted benchmarking research on outstanding commercial media cases
• Organized positive user reviews and curated high-quality activity photos for brand promotion
• Boosted Xiaohongshu post engagement rate by 15% through data-driven content optimization

Master of Ceremonies & Event Coordinator (2019 – 2022)

• Hosted and coordinated large-scale school ceremonies and events
• Planned event logistics, prepared scripts and managed on-site execution
• Delivered formal speeches and guided event flow
• Successfully hosted events for 200+ participants, demonstrating strong public speaking and crowd control skills essential for leading training sessions and sightseeing tours
• Delivered graduation remarks in Mandarin, demonstrating strong cross-language public speaking ability

Summer Children's Bible Class Volunteer (2021-07 – 2021-08)

• Planned daily activity itineraries and schedules
• Led group activities and guided children through structured programs
• Designed creative interactive content to enhance participant engagement
• Created and implemented dance-based activities that significantly improved children's participation and enjoyment
• Demonstrated strong adaptability and patience in managing groups of young participants

Bachelor in Biological Resources and Agricultural Sciences – Hong Kong Baptist University (2022-09 – 2026-07)