Administrative Assistant at Saint Francis University (2024-11 – Present)
- Provide administrative support for two bachelor's degree programmes (over 100 students) and academic project led by the programme leader, including class scheduling, student affairs, document processing, and meeting minutes; ensure smooth daily operations and complete ad-hoc tasks as assigned.
- Assist in the coordination and organisation of the school's events, forums and ceremonies, such as the Saint Francis Prize in Techno-humanities (AI Humanities) 2025 Award Ceremony, the Techno-humanities Entrepreneurship Competition 2025, and the International Conference on AI and the Humanities.
- Supported the Bachelor of Education (Honours) in Early Childhood Education and Higher Diploma in Early Childhood Education programmes, coordinating internships for nearly 150 students and receiving positive feedback from programme leaders for outstanding performance.
- Served as Secretary, providing comprehensive clerical and administrative support for the Learning Programme Accreditation of the Master of Arts in Ethics and Religion. The programme was successfully accredited by HKCAAVQ without any pre-conditions, earning high praise from PPC members.
Programme Assistant at Police Museum (2024-03 – 2024-11)
- Designed the museum education programmes and delivered engaging docent tours to the public and groups, receiving positive feedback from visitors and the curator.
- Managed the administrative affairs of part-time docents, maintaining effective communication and strengthening collaboration between the museum and docent team.
- Oversaw daily museum operations, including reception, inventory control, and group bookings, contributing to a positive tour experience for the visitor.
- During the "Police Museum Fun Day" event, provided highly effective crowd management and team coordination skills, receiving over a thousand visitors per day on average and maintained the smooth operation of the museum under high visitor pressure.
Assistant Education Programme Officer at Aberdeen Kai Fong Welfare Association Social Service Community (2023-10 – 2024-03)
- Managed administrative operations for Employees Retraining Board (ERB) courses, including student recruitment, interview arrangements, and examination invigilation; ensured course attendance and operations met requirements; Successfully launched and operated nearly 30 courses.
- Provided full administrative support for the community college's daily operations, maintaining positive relationships with students.
- Organised college events and workshops, and designed promotional materials to enhance course visibility and attract potential students.
Course Advisor at EIC Education (2021-05 – 2022-05)
- Managed language programme administration, developed personalised learning plans, and provided teaching support. Served over a hundred students, with nearly 90% successfully passing language examinations.
- Monitored student progress and maintained close communication with both students and parents, achieving a 100% course renewal rate.
- Supported marketing campaigns and designed promotional materials; converted 60% of visitors into enrolled students during summer recruitment drives.
Archivist at Hao Zheng Archives Management Limited (2020-05 – 2021-04)
- Delivered professional archival services to multiple government agencies, achieving 100% on-time delivery. preserved over 100 paper documents and re-archived thousands of files.
- Participated in government archival digitisation projects, contributing to the establishment of information management standards.
Internship at Guangdong Museum (2019-12 – 2020-02)
- Managed front-desk reception and audio-guide rental services, handling over 200 visitors per day on average and maintaining service stability during peak hours.
- Assisted in the promotion of museum exhibitions and events, boosting visitor engagement.
- Supported the special exhibition "Masterpieces of European Art from the 15th to the 20th Century: From Rembrandt to Monet", resolved multiple on-site issues with quick adaptability, and offered improvement suggestions to boost team working efficiency.
