Cck

Results-driven Operations Administrator offering hands-on experience in full-cycle order fulfillment, government compliance (WSD), and supply chain coordination. Eager to contribute strong organizational and technical data analysis skills to a progressive, growth-oriented organization.

Administrative Assistant at Jumbo Rich Trading Limited (2025-03 – 2026-09)

• End-to-End Order Management: Managed complete order lifecycles from initial inquiry to final delivery, overseeing the seamless execution of Purchase Orders (PO), Delivery Notes (DN), and Invoices with high accuracy.
• Regulatory Compliance & Government Liaison: Managed official statutory applications with the Water Supplies Department (WSD) for product approvals and water certificates, ensuring full compliance with local regulatory requirements.
• Quality Assurance & Testing: Coordinated and liaised with third-party laboratories for comprehensive sample testing, verifying that all material specifications met stringent technical standards prior to deployment.
• Client Relationship Management: Acted as the primary point of contact for clients, if necessary, professionally handling inquiries regarding order statuses, technical specifications, and delivery schedules to ensure high satisfaction.
• Logistics & Order Fulfillment: Managed end-to-end logistics operations, accurately coordinating shipments from manufacturing facilities to clients to guarantee on-time delivery with zero-error tolerance.
• Financial Administration & Payment Prep: Prepared and processed bank Telegraphic Transfer (TT) and Fund Transfer (IF) application forms with high accuracy to support timely vendor payments.
• Technical Data Analysis & BOM Generation: Reviewed and interpreted contractor-provided Manufacturing Information (MI) drawings to generate detailed Bills of Materials (BOM) and structured material lists in Excel, serving as the essential foundation for factory quotations.
• Cross-Functional Coordination: Synchronized communication between external clients, contractors, and internal production teams to bridge technical requirements with commercial execution, effectively optimizing project turnaround times.

Temporary Administrative Assistant at The Hong Kong Polytechnic University (2024-11 – 2025-01)

• Venue Coordination: Facilitated the setup and management of examination venues to ensure smooth operational flow.
• Stakeholder Support & Problem Solving: Acted as a first point of contact for students and faculty, resolving inquiries and addressing operational difficulties efficiently.
• Resource Management: Managed inventory levels, ensuring the timely preparation and replenishment of essential stationery and materials.

Part-time Sales Associate at Adastria Asia Co., Ltd. (2024-09 – 2024-11)

• Retail Operations & Stock Control: Supported daily store operations, conducted periodic stocktakes, and managed stock-in/stock-out processes to maintain high inventory accuracy.
• Cross-functional Alignment: Executed HQ-issued Visual Merchandising (VM) guidelines and seasonal promotional campaigns accurately to ensure brand compliance.

Student Intern at Baguio Green Group Limited (2023-06 – 2023-08)

• Environmental Standards & Reporting: Assisted in verifying records and documentation for ISO 14001 compliance, ensuring adherence to environmental management standards.
• Safety & Environment Promotion: Developed educational materials (posters and presentations) to increase staff awareness regarding Occupational Health, Safety, and Environment (SHE) protocols.
• Data Administration: Managed environmental data entry and filing, supporting the department's daily operations and regulatory documentation needs.

Secretary Assistant at Ocean Electrical Contractor Limited (2020-06 – 2020-07)

• Project Administration: Supported site project teams through accurate data entry and systematic filing of construction project records.
• Staff Attendance Management: Managed basic attendance tracking for office and on-site construction personnel, maintaining precise records for administrative use.

Bachelor of Science in Environmental Science – Hong Kong Baptist University (2024)