Hoi Ching

Education: PolyU B.A. (Hons) in Service Management (Capstone Award recipient).

Experience: 2+ years of practical experience in educational administration, client relations, and community project execution.

Core Skills: Administration, client/parent relations, SPSS, MS Office, and multimedia promotional design.

Administrative Assistant at Popular Learning Centre (2025-09 – 2026 May)

• Individually managed and maintained accurate profiles, course schedules, and learning needs for over 70 students.
• Liaised with parents and tutors to handle daily inquiries, ensuring seamless communication and high satisfaction.

Event Assistant and Administrative Internship at Centre for Community Cultural Development (2025-01 – 2025-04)

• Collected and organized pre- and post-assessment data for elderly participants.
• Led and assisted in 8 mindfulness sessions, reducing stress for over 70% of care recipients and caregivers.
• Contributed to improved elderly mental well-being through structured group activities.

Event Planning and Administration Internship at Soap Cycling (2024-05 – 2024-07)

• Hosted and assisted in over 8 community events per month, facilitating social feedback initiatives.
• Organized weekly recycling activities at day care centre and nursing home, enhancing life quality and promoting social inclusion.
• Mentored newly joined interns and assisted in the preparation of funding proposals.
• Enhanced corporate event visibility and engagement by creating multimedia (Editing videos, recording voice-overs, designing visuals, and laying out promotional materials).
• Collaborated on business proposal writing to help attract funding opportunities for corporate projects.

Administrative Internship at Sham Shui Po District Health Centre (2022-05 – 2022-05)

• Arranged home vaccination services for the elderly, ensuring timely and efficient care.
• Managed and resolved customer complaints while providing information and support to approximately 70 individuals daily.

Bachelor of Arts (Honours) in Applied Ageing Studies and Service Management – Hong Kong Polytechnic University (2023 – 2025)

Higher Diploma in Health Care – Hong Kong Metropolitan University Li Ka Shing School of Professional and Continuing Education (2021 – 2023)

FDPNS Diploma in Nursing Services – Hong Kong Metropolitan University Li Ka Shing School of Professional and Continuing Education (2020 – 2021)