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Kayan Chu

Kayan Chu

Customer Service Executive (overnight)

人才
Hong Kong加入時間 2026年7月17日
Customer service
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Customer service

關於

Answering incoming calls, email and WhatsApp enquiries from customer enquiries, billing enquiries and complaints in a professional manner Customer relationship management Customer service

工作經歷

Customer Service Executive (overnight) at HKT Services Limited (2024-07 – Present)

  • Answering incoming calls, email and WhatsApp enquiries from customer enquiries, billing enquiries and complaints in a professional manner
  • Customer relationship management
  • Customer service

Customer Service Executive at TDCX HongKong Limited (2021-05 – 2023-04)

  • Answering incoming calls, email and WhatsApp enquiries from customer enquiries, billing enquiries and complaints in a professional manner
  • Cooperate with other team members to resolve customer's request efficiently
  • Customer service

Customer Service Executive at HKT Services Limited (2020-03 – 2021-05)

  • Handle general enquiries, billing enquiries and complaints in a professional manner
  • Cooperate with other team members to resolve customer's request efficiently
  • Customer service sales associate at Salvatore Ferragamo (2018-09 – 2019-10)
  • Selling fashion products
  • Customer relationship management
  • Customer service
  • Style mix& match sales associate at Agnes b HONGKONG LIMITED (2014-12 – 2018-08)
  • Selling fashion products
  • Customer relationship management
  • Customer service
  • Style mix&match sales associate at City Chain (2014-06 – 2014-11)
  • Selling Watch products
  • Customer relationship management
  • Customer service sales associate at Chevignon Hong Kong Limited (2011-12 – 2014-04)
  • Selling fashion products
  • Customer relationship management
  • Customer service
  • Style mix&match

教育背景

– Hong Kong Red Swastika Society Tai Po Secondary School (2008 – 2010)

– Kau Yan College (2003 – 2008)

技能

Customer Service Executive (overnight)

評價

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