Wing Kiu

A reliable and organized First Class Honours graduate with a proven ability to balance academic, professional, and athletic commitments effectively. Having maintained consistent part-time employment at Samsung alongside full-time studies and multi-sport training, I have developed strong practical skills in time management, active listening, and problem-solving. I aim to bring this same dedication, work ethic, and cooperative mindset to a professional team.

Samsung May. 2022 – Aug. 2026

Customer Service Representative

-Managed incoming customer phone inquiries, scheduled technical appointments, and resolved customer complaints efficiently

-Maintained high standards of active listening and problem-solving to deliver optimal customer satisfaction alongside full-time studies and intense sports training

The University of Hong Kong

Bachelor of Arts in Hong Kong Studies

Grades: First Class Honours

Relevant Coursework & Exposure: Department of Comparative Literature, Global and Area Studies, Department of Sociology, Chinese History and Culture, and Global Issues