KITkit So

Creative and detail-oriented arts professional with 2+ years of experience in exhibition management, event coordination, and cross-functional collaboration. Adept at merging artistic vision with operational efficiency to deliver impactful exhibitions. Leverages transferable skills from customer service (SHEIN) and business operations (Bank of China) to enhance communication, problem-solving, and process optimization in fast-paced environments.

Passionate about team synergy and innovative projects.

Exhibition Manager at Art of Nature Contemporary (2023-07 – 2026-01)

• Spearhead end-to-end exhibition execution for high-profile events (e.g., Art Central, Ink Asia, Art021), from planning to post-event evaluation.
• Collaborate with the Gallery Director to align exhibitions with strategic objectives and achieve sales targets.
• Coordinate with 50+ artists/exhibitors, managing timelines, contracts, and logistics.
• Lead a team of 10+ staff, assigning roles, optimizing workflows, and ensuring seamless gallery operations.
• Oversee installation/deinstallation, quality checks, and facility maintenance.

Business Officer, Custody at Bank of China (2021-12 – 2023-06)

• Streamlined daily operations and led process improvement projects, reducing turnaround time by 15%.
• Managed client accounts and ensured compliance with custody protocols.

Customer Service at SHEIN (2020-08 – 2021-11)

• Resolved 120+ daily customer inquiries (calls/emails) across Taiwan, Hong Kong, and international markets.
• Trained 5+ new hires on systems, policies, and conflict resolution.

Art assistant at Mainway Collection Limited (2018-11 – 2019-11)

• Assisted in art production, installation, and project coordination for exhibitions.
• Handled client inquiries and administrative tasks.

BA in Design crafts – De Montfort University (2015 – 2018)

Foundation – Cambridge School Of Visual & Performing Arts (2014 – 2015)