Yanny Iu

Enterprise Information Systems graduate with combined experience in government-scale system projects and startup operations. Strong in system testing (SIT/UAT), CRM management, code tools, AI-assisted workflows and daily IT support. Experienced in troubleshooting systems, supporting client-facing operations, and handling system testing across production environments. Able to bridge technical and business functions to deliver efficient and scalable solutions.

Hanink Innovation Limited (2026-02 – Present)

• Conducted Dev & Production system testing with bug tracking
• Managed NocoDB, Supabase, ClickUp, Notion workflows
• Handled Kommo CRM and automated messaging (Wassenger)
• Used AI tools to assist bug fixing and feature generation
• Supported Xero financial processes (quotations, invoices)
• Planned and coordinated company events

Leisure and Cultural Services Department (LCSD) (2024-07 – 2025-06)

• Participated in SDLC lifecycle including SIT and UAT
• Performed SQL data validation and verification
• Handled metadata transformation (MARC21, XML, BIBFRAME)
• Worked with vendors and internal stakeholders, provided daily IT helpdesk support, managed internal user accounts, and maintained office hardware/software devices

Bachelor of Science (Hons) in Enterprise Information Systems – The Hong Kong Polytechnic University (2026)