Ahmad Nur

Dedicated IT Support and Network Professional with nearly 7 years of experience in network configuration (MikroTik, VLAN, Fiber Optics), on-premise server management, and technical troubleshooting. Proficient in managing IT infrastructures across various hardware brands (Ruijie, Grandstream, Ubiquiti) to ensure seamless business operations.

IT Network & Support Operations at PT.

Sejahtera Berkah

Medika (2025-07 – 2026-07) • Responsible for manage user mail account Cpanel • Responsible for making IT Budgetting • Responsible for Monitoring Network Configuration Mikrotik Router (VPN Tunnel, Routing), Configure Ruijie Switch Managed L2 & L3 (VLAN & Trunking, Routing Switch), Access Point, NVR CCTV, Access Fingerprint, Installation Server OnPrem/NAS Sharing • Responsible for mobile at branch unit business (if needed) • Responsible for maintain IT hardware Asset & license software.

• Responsible and support for setup, expanding, configuring new infrastructure network plan, making schedule preventive maitenance pc, network devices, UPS • Preparing notebook for new employees, Email Account • Responsible for handle and config IP-PBX VOIP Phone Grandstream • Responsible for installation, configure, inspect and troubleshoot printers, scanners, PC, photocopy machine.
• Responsible for handling purchase request regarding IT goods. IT Tech Support at PT.

Arya Rama

Persada (Erakarya Group) (2024-05 – 2025-06) • Handle CCTV (maintenance & instalasi) • Instalasi Windows,Office, (Backup, Recovery) • Handle IOT devices • Manage Admin Microsoft 365 • Handle Asset IT document, license, devices • Handle Purchasing IT goods.

• Troubleshoot Printers, Notebook, Networking, Wifi • Handle Mikrotik devices, Access Point, Ruijiee cloud IT SUPPORT EXECUTIVE at PT. DACHIN ETECH GLOBAL (2023-10 – 2024-01) • Responsible for maitenance PC & Notebook hardware (Upgrade SSD/RAM notebook or PC.
• Responsible for Monitoring Network (Basic Mikrotik, VPN, Firewall) • Responsible for maintain Hardware & IT license software.
• Responsible for maintain CCTV Instalation & relocation cabling, Crimping UTP/STP • Responsible for managing relationships with ISP Vendor • Responsible for troubleshoot Wifi problems case • Responsible for troubleshoot connection Live Streamers & Host during campaign day IT Support Staff at PT.

Daesang Agung

Indonesia (2020-04 – 2023-10) • Responsible for maitenance PC & Notebook hardware • Responsible for Annual Audit stock opname Asset IT • Responsible for entry monthly invoice from vendor • Responsible for monitoring Network & Mail Server activity in Head office & Branch Office • Responsible for setup network for preparation opening new Branch Office (Visit Branch Office) • Responsible for maintain Hardware & IT license software.

• Responsible for updating to the latest update patch Antivirus Software on each clients.
• Responsible for CCTV Instalation & relocation cabling, Crimping • Responsible for purchasing & negotiate with vendor if any purchasing related to IT goods.
• Responsible for doing OS Installation, Recovery/Backup data • Responsible for administration data • Responsible for managing relationships with ISP Vendor • Visitting Branch Office if needed (if any case) IT Support Networking at PT.

Super Steel

Karawang (2018-11 – 2019-10) • Responsible for making daily report (antivirus, cctv, server & NAS, Dude Topology) • Responsible for maitenance PC&Notebook, Troubleshoot printers, photocopy machine.

• Responsible for Annual Audit stock opname Asset IT • Responsible for monitoring Network & Mail Server activity • Responsible for maintain Hardware & IT license software.
• Responsible for updating to the latest update patch Antivirus Software on each clients.
• Responsible for doing OS Installation, Recovery/Backup data.
• Responsible for managing relationships with ISP Vendor • Responsible for administration data

Diploma 3 in Manajemen Informatika – Akademi Bina Sarana Informatika (2013-09 – 2016-09)