Crystal Alvarez

Detail-oriented Property Management Office Manager with over 10 years of experience in real estate management and administration. Proven ability to enhance operational efficiency while maintaining strong relationships with clients and vendors. Proficient in various property management software and customer service, fluent in Spanish.

Property Management Office Manager at Cyrus Pacific LLC (2013-07 – Present)

• Oversee the management and brokerage of commercial and residential properties.
• Maintain and enhance relationships with property owners, tenants, and vendors to ensure high levels of satisfaction.
• Execute contracts and manage lease agreements using platforms such as ZipForms and DocuSign.
• Collect, deposit, and accurately record rents, including HOA fees, utilizing property management apps.
• Coordinate maintenance and repairs, ensuring properties are in excellent condition while managing budgets and contractor relationships.

Transaction Coordinator/Assistant at Leamani Home Sales (2012-10 – 2013-07)

• Prepared and processed listing agreements alongside all necessary real estate disclosures.
• Coordinated communication between buyers, sellers, agents, and escrow services to facilitate smooth transactions.
• Managed document changes through effective communication via phone and email.
• Ordered signage and natural hazards disclosures to meet regulatory requirements.
• Assisted with the preparation and completion of Broker Price Opinions (BPO).

Broker's Assistant at Tower Realty & Investments (2012-03 – 2012-07)

• Provided secretarial support across various departments ensuring efficient communication and administrative operations.
• Handled a high volume of calls while developing new accounts with vendors.
• Supported financial operations by managing accounts payable and receivable activities, ensuring accurate and timely vendor payments.
• Processed purchase orders and maintained a systematic approach to administrative tasks.

Office Assistant at Alvarez Maintenance (2011-07 – 2012-03)

• Assisted with administrative tasks including data entry and organizational duties.
• Developed and managed invoices and proposals, ensuring documentation accuracy and completeness.

Manager's Assistant at La Gaviota Meat Market (2008-02 – 2011-07)

• Ensured exceptional customer service and effective handling of payroll operations.
• Managed high-volume transactions as a cashier while maintaining cleanliness and organization of the store.

BA in Business Administration – American Intercontinental University (2005-01 – 2009-01)