DewiDee_88

A results-driven, passionate business management and master graduate who are seeking a career opportunity where I can utilize my extensive knowledge of human behavior, creative problem-solving skills, and efficient communicative competencies, in order to partake in a dynamic, consumer-oriented firm.

Relationship Manager - BANK SINARMAS

(2026-01)

Relationship Manager - BANK MEGA

(2025-03 - 2025-11)

Manage total TRB keseluruhan 125 bio (TRB diamond 1,8 bio, TRB ruby 16,5 bio, TRB sapphire 50,4 bio, TRB mass market 1,8 bio). Note: sapphire 500 jt, Ruby 2M, Diamond 5M. Akuisi new customer 10 orang dgn jumlah TRB 25 bio

Sales Management and Promotion - Wholesaler for health products

(2011-10 - 2020-09)

Areas of product handling: Health business line. Target customers: Individuals and Health retailers.

• Involvement in continuous development in sales and promotion
• Engagement in relationship enhancement with existing and potential customers

Customer Service - PT Bank Victoria International Tbk

(2019-06 - 2020-04)

Areas of product handling: corporate and individual customers.

• Handling administration works
• Maintaining good relationship with customers

Business Analyst - PT BCA Tbk - Menara BCA Thamrin Pusat

(2010-10 - 2011-10)

Understanding and Analyzing the business flow process and operations. Development of Customized and Business oriented solutions. Involvement in the project management experience in customization, development and implementation in the business web system.

• Microsoft Dynamics CRM 4.0 Implementation Phase 2-Integration between Call Centre and Business Focus: The project involved customizations in Dynamics CRM 4.0. Firstly, there was a high involvement in design discussions with the business units and worked on some core modules in the project. Secondly, there was also engagement in the conceptualization and development of the several domain-specific modules requested by business units. Thirdly, there was also involvement in liaising with the Technic
• Involved in Gathering, Analysis and Implementation the business requirements for the BCA business units as well as developing the integration framework, solutions and various core integration components.
• Liaising between business units with Microsoft as well as bridging communication between Microsoft Technical team and BCA Technical team in developing and implementing the solution proposed.
• Involved in the integration between the components used of call centre in phase 1 into business solutions in phase 2
• Engagement in the consolidation all vital data across multiple systems and locations to give BCA business units a complete view of customer history, data and preferences. The system then aggregates this data into a customer profile so that customer's preferences are anticipated and BCA business units become highly efficient.

Funding Officer - PT Bank Mega Tbk

(2010-04 - 2010-09)

Target customers: Individual and Corporate customers. Area of product handling: Funding products, Fixed deposit, Credit card, Payroll. Handling approximately 10 corporate customers with the total portfolio of approximately 30 billion and handling approximately 50 individual customers with the portfolio approximately 100 million.

• Liaison between different internal banking units for related product application processing

Operational Officer - Sports Clothing Sydney

(2008-11 - 2009-12)

Areas of product handling: Sports clothing. Target customers: Retail suppliers and Retail shops.

• Maintain day to day operations
• Management of individual sales staff for continuous promotion
• Inspection and control on daily basis on production, warehouse and raw materials

Master's Degree - Commerce - University of Technology Sydney, Australia (2009-11)

Bachelor's Degree - Commerce - University of New South Wales, Australia (2008-11)

Foundation Year - UNSW (2007)