Diah Keruni

Graduate of SMK Negeri 2 Sukawati, majoring in Hotel Accommodation. Experienced in F&B service, purchasing administration, and reservations.

Reservation - CV Tondest Wisata Internasional

(2023-05)

• Handle reservation requests by phone, email, website or messaging apps.
• Confirm, modify, or cancel bookings
• Enter and update reservation details in reservation system.
• Provide customers with information about our service product.
• Coordinate with vendor & driver about the reservation.
• Respond to customer inquiries and resolve booking related issues.
• Process payment or deposits when required
• Prepare daily reservation reports and maintain accurate records

Purchasing Admin - Cv Surya Buana

(2019-03 - 2023-04)

• Handle reservation request by walk in guest, phone, email, or whatsapp
• Submit a price request according to the guest order to the department
• Negotiation price until deal with customer
• Provide customers with information about our product
• Make a invoice and process payment or deposits when required
• Make a purchase order for production department

Daily Worker F & B Service - Rapuan Cili

(2018-09 - 2018-12)

• Bringing the menu to the guests
• Take food and beverage order
• Serve food and drinks to guests
• Make sure guests receive the correct orders
• Handle guests request and complaint

Diploma/Vocational Certificate - Akomodasi Perhotelan - SMK Negeri 2 Sukawati (2015 - 2018)