Faris Nasrullah

Results-oriented Area Manager with a strong track record of driving operational excellence and achieving sales targets in the F&B industry. Over 2 years of experience managing multiple stores, and 4 years managing in store, including cloud kitchens, dine-ins, cafes, and bazaars. Proven expertise in developing and executing sales strategies, compiling sales statistics, and ensuring customer satisfaction.

Skilled in cost management, team leadership, and the implementation of standard operating procedures (SOPs) to enhance efficiency and customer experience. Successfully managed COGS, reducing costs from 40% to 30%, and minimized waste and variants to below 2%. Adept at conducting interviews, training, and coaching staff to deliver exceptional results.

Seeking to leverage my skills and experience to contribute to the growth and success of a company

• Mad Bagel - Kama Samboga Grup

Area Manager | Bintaro, Tangerang, Indonesia | Full-time | 11/2022 - 06/2023

• Successfully managed 9 stores across Jabodetabek and Surabaya, including cloud kitchens, dine-ins, cafes, and bazaars.
• Collaborated with superior sales to develop and execute effective sales strategies, leading to the achievement of sales targets.
• Compiled and analyzed sales data to assess customer satisfaction and identify areas for improvement.
• Demonstrated expertise in handling new store openings, ensuring seamless operations and successful launches.
• Implemented cost-effective measures, reducing COGS from 40% to 30%, while also minimizing waste and variants to below 2%.
• Conducted store visits to assess stock levels, grooming, and cleanliness, ensuring compliance with company standards.
• Prepared comprehensive monthly store KPI reports, delivering insightful presentations and offering actionable solutions.
• Revised and improved existing SOPs, streamlining processes and enhancing operational efficiency.
• Conducted interviews with prospective store managers, ensuring the selection of qualified and competent candidates.

Area Manager | Area DKI Jakarta, Indonesia | Full-time | 10/2021 - 11/2022

• Managed operations for 4 - 6 stores, driving sales growth and achieving sales targets through effective planning and strategies.
• Compiled and analyzed sales statistics, providing valuable insights for decision-making and performance improvement.
• Ensured operational effectiveness and cost efficiency, optimizing resources while maintaining high-quality service, Monitored and managed the ordering process, ensuring adequate stock levels
• Resolved customer complaints and issues related to sales, ensuring customer satisfaction and retention.
• Implemented and enforced company-standard operational procedures, ensuring consistency across all stores.
• Controlled team manning and staffing costs, aligning with sales performance and business needs.