Ikky Milan

Currently working as a Padel Club Supervisor, I oversee the overall player experience by ensuring organized court operations, well-coordinated staff, and responsive customer support. I work closely with coaches, members, and management to keep the club running smoothly, assist with events, and uphold a friendly, professional environment. I am driven by service quality, teamwork, and operational excellence.

Supervisor at Monkey Padel Bali (2025-09 – Present)

• Supervise the opening and closing procedures of the club.
• Ensure courts, equipment, and facilities are clean, safe, and well-maintained.
• Monitor court bookings and assist players with reservations or inquiries.
• Greet members and guests with a friendly, professional approach.
• Address questions, complaints, or concerns promptly.
• Assist in planning and running tournaments, clinics, and social events.
• Manage event logistics such as participant lists, match formats, and court allocations.

Front Officer at Monkey Padel Bali (2024-09 – 2025-08)

• Answer questions about court availability, pricing, memberships, and events.
• Handle phone calls, emails, and messages regarding bookings or inquiries.
• Manage court reservations using booking software or a scheduling system.
• Coordinate time slots to avoid double-booking.
• Inform customers of cancellations, rescheduling, or special promotions.
• Communicate with maintenance staff about court conditions or issues.

English Tutor at Jolly Roger Education (2023-07 – 2024-08)

• Teaching basic to advanced English for Kids and Adult.
• Preparing materials of the teaching method in English Performance Departement.
• Conducting test for the progression of the students.
• Reporting on the progress of 10 students everyday in a day.

Bachelor in English Literature – University of Fajar - Makassar, Indonesia (2018 – 2023)