Raden Ajeng Ilningtyas Sekar Ratrisa

International Relations graduate with hands-on experience in customer handling, payment processing, order accuracy, and daily operational support. Familiar with SOP-based workflows, basic data entry, stock checking, and multi-method transaction handling from service-based work environments. Bringing a careful and organized work style, with readiness to support entry-level administrative, customer service, frontliner, or operational roles in banking, corporate, and startup settings.

Outlet Crew at Kedai Coffee City x Ranum (2025-10 – 2025-12)

• Served around 15–20 customers daily, handling customer orders, basic inquiries, and service flow in a small cafe environment.
• Processed customer payments through cash, QRIS, bank transfer, and e-wallet while maintaining transaction accuracy during daily operations.
• Managed order accuracy by checking customer requests, menu items, and payment details before delivery.
• Supported opening and closing procedures, including workspace setup, stock checking, and daily operational handover.
• Helped keep service flow organized during busy hours by taking orders, preparing food or beverages, and ensuring customer needs were handled properly.

Assistant Bakery at Gian Baker (2025-06 – 2025-08)

• Supported daily production workflow, including ingredient preparation, product packaging, labeling, and organized storage of finished goods.
• Conducted basic stock checks for ingredients, packaging materials, and finished products to support smooth daily production.
• Organized product lists and grouped items based on production needs, packaging status, and readiness for delivery or storage.
• Worked in a time-sensitive production setup with minimal supervision, especially during preparation, packing, and product arrangement.
• Maintained workspace readiness and product orderliness to help the team work efficiently during production hours.

Waitress at Waroeng Inah (2024-11 – 2025-05)

• Handled customer orders and service for around 20–25 customers per shift, maintaining order accuracy and timely delivery.
• Supported daily service flow through order taking, customer communication, payment recording, and coordination with kitchen staff.
• Responded to customer questions about menu items, prices, and service details in a clear and polite manner.
• Handled basic customer concerns calmly, including delayed orders during peak hours, by listening to the issue and helping coordinate with the kitchen.
• Maintained service readiness during busy hours by keeping orders, customer requests, and table needs organized.

Bachelor of International Relations in International Relations – Universitas Nasional (2023)