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Ivan Lutfi

Ivan Lutfi

Risk management & customer service professional

Talenta
South Tangerang, Provinsi Banten0Anggota sejak 4 Juni 2023
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Tentang

I have successfully designed, developed, and managed fraud strategies, risk, operational procedures and policies to mitigate fraud risk in all aspects of the fintech business.

I also have experience in the financial industry for multinational companies in various unit among Service and marketing department, Customer Service and Correspondence & Investigation, and among fraud risk department, Authorization, Acquisition Monitoring bankcard and banking, Control & MIS, Merchant & AML monitoring, Bankcard and Banking Early Detection, and Acquisition Monitoring for bankcard, parameter strategy and development, where the department covers and handles all aspects of fraud and credit risk management.

I would like describe myself as someone who is analytic person, strong leadership, problem solver, prevention, detection & deterrence, trustworthy and cheerful combined with my experience, I believe that I can make a valuable contribution to your organization.

The role is very appealing to me, and I believe that my strong technical experience makes me a highly competitive candidate for this position. My key strengths that would support my success in this position include.

Pengalaman

  1. LSP MSDM ANALITIK, Manager Quality Assurance
  2. PT. CROWDE, Startup Fin-Tech P2P – Risk Advisor
  3. Koinworks, Startup Fintech P2P Lending – Fraud & Operation Advisor 
  4. PT. VPE (Valena Pesona Energik), Energy Business Consultant - Personal Assistant for CEO
  5. Accelerando Fun Music School for Drum Corps – Chief of Business Development 
  6. Citibank N.A, Global Consumer Banking
    • Decision Management Department
      • Retail Banking Sales Performance Head
    • Risk Management Department
      • Fraud Risk
        • MIS & Parameter Analytic Strategic Banking & Bankcard Head 
        • Acquisition Monitoring Bankcard Head 
        • Banking & Bankcard Policy Head 
        • Early Detection Banking & Bankcard Head 
        • Authorization Unit Supervisor 
    • Credit Operation Department 
      • Authorization Officer
    • Service and Marketing Department
      • Correspondence & Investigation Unit
      • Customer Service Unit 

Pendidikan

  • Bachelor Degree, Computer Science & Management Information; STI&K & Gunadarma
  • Elicos Program & Business Course, Holmesglen College & Tafe Melbourne

Ulasan