Jewel Gordon

Managed weekly inventory counts and reduced product waste Create & Curate Craft Cocktail Menu & Specials to drive sales for both regular and Holiday service. Increased premium liquor sales through upselling and cocktail recommendations.

Bar Lead/Bartender - Luxor Lounge - New York, NY

(2021-12)

• Managed weekly inventory counts and reduced product waste
• Create & Curate Craft Cocktail Menu & Specials to drive sales for both regular and Holiday service.
• Increased premium liquor sales through upselling and cocktail recommendations.
• Perform an inventory of bar supplies, including liquor, cocktail mixers and glasses
• Trained and onboarded new bartenders on service standards and POS procedures.
• Monitored behavior at the bar to maintain a safe and welcoming environment
• Calculated restaurant earnings from the cash register at the end of each shift/night
• Maintained compliance with all alcohol service regulations and age-verification requirements.
• Enforce health & safety rules

Server/Bartender - Lagos Restaurant & Lounge - New York, NY

(2021-02 - 2021-12)

• Customer service and guest experience
• Cash handling and POS systems
• Serviced up to 8 tables in one sitting regularly
• Suggest menu items to increase restaurant traffic and reach sales goals

Bartender/ Server - Harlem Hookah - New York, NY

(2020-06 - 2020-12)

• Serviced up to 12 tables in one sitting regularly
• Ensured all drinks were out in a timely fashion
• Greeted guests, took orders, ran food, pre bussed and turned over tables
• Ensured each guest was satisfied through the course of their meal.
• Maintained exceptional customer satisfaction in fast-paced environments.

Bartender - Dave & Busters - Pelham, NY

(2018-09 - 2020-03)

• Trained and onboarded new bartenders on service standards and POS procedures.
• Assisted with monthly bar inventory & Daily sales goals
• Cut fruits. restock beer, set bar up for success

Bartender/Server - Red Lobster - Bronx, NY

(2016-06 - 2019-03)

• Trained and onboarded new bartenders & servers on service standards and POS procedures.
• Led new-hire orientation classes
• Assisted with new hire on-boarding
• Suggest appetizers and meals to customers based on the menu