Muhammad Abu Rozim

A dedicated Informatics Engineering graduate with hands-on experience in IT support, computer hardware, and cybersecurity. Skilled in troubleshooting technical issues, maintaining systems, and providing efficient IT solutions. Strong expertise in building and upgrading personal computers, network configuration, and ensuring data security. Passionate about delivering excellent service and continuously improving system performance.

IT Support Specialist at Istana Filter (2021-01 – 2023-12)

• Troubleshoot hardware and software issues for Windows, Linux, and OS X systems.
• Build, repair, and upgrade personal computers, ensuring proper configuration for LAN, Internet, and Cloud services.
• Implement security best practices for network protection and system integrity.
• Perform preventive maintenance and troubleshooting using proper tools in a safe lab environment.
• Configure and maintain printers for organizational needs.

Operator at Victores Game (2023-01 – Present)

• Providing technical support and troubleshooting for hardware and software to users.
• Installing, configuring, and updating hardware, software, and network systems.
• Performing routine maintenance and repairs to ensure systems operate effectively.

Bachelor in Informatics Engineering – Dian Nuswantoro University (2018-01 – 2022-12)