Patricia Kwee
Conference & Events Reservations
Talenta
Batam, Kepulauan Riau0Anggota sejak 20 September 2023
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Tentang
Detail-orientated corporate conference and event manager with 2 years of experience in coordinating company's conference, meetings, expos and events with an extensive background in the Hospitality industry. Well-organised and excellent time management.
Pengalaman
Conference Reservations & Operations Supervisor The Parnell Hotel & Conference Centre (June 2021 – September 2023)
Auckland, New Zealand
Responsibilities
- Oversee all sales enquiries in conference department and prompt issuing of quote and contracts.
- Liaise with clients in the lead up to, during and following their events.
- Liaise with relevant departments of upcoming events and bookings.
- Follow up on conference sales leads and conducting site inspections.
- Participate in trade shows to capture new conference businesses.
- Follow up on conference updates and customer queries.
Duty Manager
Quality Hotel Parnell (December 2018 – June 2021)
Auckland, New Zealand
Responsibilities
- Ensured service runs smoothly while managing dining room, bar and administrative responsibilities.
- Maintained first-class service and developed excellent dining experience for all guests.
- Ensured conferences and events run smoothly.
- Ensure staff are well trained in the correct procedure for dining service and ordering etiquette and maintained a high level of morale and team cooperation.
- Ensured Health & Safety is up to standard and ensured restaurant security and policies are met.
- Complete cash-up and balancing of till after each shift.
Pendidikan
Auckland Institute of Studies – Bachelor of Hospitality Management
