Pingkan Parawansa

I am looking for a new candidates

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly to customer inquiries
• Handle and resolve customer complaints
• Obtain and evaluate all relevant information to handle room and service inquiries
• Provide pricing and delivery information
• Process booking/reservations, forms, applications and requests organize workflow to meet customer timeframes
• Keep records of customer interactions and transactions record details of inquiries, comments and complaints
• Record details of actions taken
• Manage administration1. Deal directly with customers either by telephone, electronically or face to face 2. Respond promptly to customer inquiries 3. Handle and resolve customer complaints 4. Obtain and evaluate all relevant information to handle room and service inquiries 5. Provide pricing and delivery information 6. Process booking/reservations, forms, applications and requests organize workflow to meet customer timeframes 7. Keep records of customer interactions and transactions record details of inquiries, comments and complaints 8. Record details of actions taken 9. Manage administration

Bachelor degree at Universitas IBN khaldun Bogor