Raqin Raditya

International Relations graduate with multidisciplinary experience across diplomatic institutions, corporate environments, and student organizations. Demonstrated strengths in administrative coordination, stakeholder communication, event management, and customer service through professional, freelance, and volunteer roles. Proven ability to manage documentation, coordinate operations, and deliver results in fast-paced environments.

Highly adaptable, detail-oriented, and equipped with strong interpersonal, analytical, and problem-solving skills.

Ticketing Staff Garuda Indonesia at PT Aero Globe Indonesia (2025-10 – Present)

• Provided accurate information regarding flight schedules, fares, baggage policies, and travel requirements to assist customers in planning their trips.
• Processed ticket issuance, reissuance, and refunds in compliance with Garuda Indonesia and company ticketing procedures.
• Managed customer inquiries and complaints, providing prompt solutions while maintaining high service standards and customer satisfaction.
• Utilized airline reservation and ticketing systems to ensure efficient booking management and accurate passenger data processing.

Purchasing Staff at PT Asuka Engineering Indonesia (2025-02 – 2025-03)

• Created and managed Purchase Orders (PO) in accordance with internal procurement procedures, ensuring accuracy in product specifications, pricing, and delivery schedules.
• Sourced and evaluated potential suppliers to obtain the best value in terms of quality, cost, and delivery time, contributing to efficient and cost-effective procurement.
• Maintained effective communication with suppliers to negotiate terms, confirm orders, and monitor the status of deliveries to ensure timely fulfillment and resolve any procurement-related issues.

Student Intern Directorate of Europe 1 at Ministry of Foreign Affairs Republic of Indonesia (2023-10 – 2023-12)

• Note taker in many inter-ministerial meeting, ensuring accurate documentation of discussions, decisions, and action items for further analysis and follow-up.
• Compiled and created up to 3 daily news reports focusing on current economic, political, and socio-cultural developments in West and South Europe.
• Created comprehensive summaries on the Just Energy Transition Partnership (JETP).
• Served as an usher at the Indonesia-Europe Business Forum 2023.

Bachelor in International Relations – Universitas Islam Negeri Sunan Ampel Surabaya (2020-08 – 2024-07)

Senior High School in Social Science – SMA Negeri 13 Surabaya (2017-07 – 2020-06)