Sutri Agustin

Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas to be able to contribute to the company team.

Sales Support Executive at ADDON SYSTEMS PTE LTD (2023-05 – Present)

• Responsible to prepare documents (SLA) on renewal of licenses, warranties and contract before due
• Assist Sales Manager in processing the quotation, follow for the payment and customer administration tasks
• Submit new/ renewal contract to the system and monitor upcoming contract
• Monitoring of accounts receivables and coordinate with Finance Department to ensure timely invoicing.
• Responsible to manage engineer schedule to do some tasks
• Arrange preventive maintenance schedule for customer
• Manage complain customer and escalate the issue to respective engineer
• Work closely with supplier for price update.
• Supervise adminitration staff
• Monitoring order processing
• Handling price quotation, order confirmation and agreement letter
• Handling and maintain pricing
• Manage Invoicing and E-Faktur to customer, review AR
• Preparing sales weekly and monthly report
• assistance for orders, account statuses, and other problems.

Sales Support Supervisor at PT SINGAPURA FRESHGREEN MAKMUR (2023-02 – 2023-04)

• Supervise administration staff
• Monitoring order processing
• Handling price quotation, order confirmation and agreement letter
• Handling and maintain pricing
• Manage Invoicing and E-Faktur to customer, review AR
• Preparing sales weekly and monthly report
• assistance for orders, account statuses, and other problems.

Senior Sales Support Administration at PT BANGUN BANTALA INDONESIA (2019-10 – 2023-01)

Responsible for the daily functions of the department/office (Administer general sales related documentation through receiving, requesting, labelling, sorting, filing and distributing as is required)

• Contribute to planning, organizing and coordinating assigned programs to accomplish financial and budgetary goals.
• Compiling weekly, monthly and yearly sales reports
• Creating sales forecast
• Distributing sales targets to each sales team
• Registering the company's participation in public and private tenders
• Verifyng documents including customer information and payment details
• Prepare presentations, excel sheets, minutes of the meetings and necessary reports
• Supporting the whole sales team and handle end to end documentation process
• Perform benefit and reimbursement monitoring and support benefit reimbursement administration related to Business Trip & Phone, Meetings, and/or Entertainment.
• Coordinate and work closely with other team (Finance, Business Development, HRD, IT) to execute and monitoring all assigned task.
• To coordinate and follow-up on order processing
• Follow up and prioritization of pricing request
• To assist in preparing marketing and promotional materials such as brochures, mockup sample and pamphlets for the sales division
• Following up price approval for customer offering and circulate within account team
• Managing customer accounts
• Following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.

Sales Support Executive at PT TRISINAR INDOPRATAMA (2018-02 – 2018-10)

• To coordinate and follow-up on order processing
• Follow up and prioritization of pricing request
• To assist in preparing marketing and promotional materials such as brochures, mockup sample and pamphlets for the sales division
• Following up price approval for customer offering and circulate within account team
• Managing customer accounts
• Following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.

Product Management at PT TRISINAR INDOPRATAMA (2014-06 – 2018-01)

• Support Contract/ Deal setup Licensee
• Coordinate and work closely with business teams to launch and market the new products
• Contribute to preparation and coordination of product introductions and updates.
• Submit & monitoring design approval to Licensor
• Supporting the sales departement with other administrative tasks.

Sales Representative at PT TRIKOMSEL MULTIMEDIA (2013-04 – 2013-06)

• Achieve assigned activity goals and targets for the territory as agreed with the reporting manager.
• Maintain contact with customers to ensure customer satisfaction
• Maintain records in the reporting systems within the required timescales.
• Maintain an up-to-date sales

S1 Business Management