Michelle Carney

Operations and Project Support Professional with experience coordinating business processes, supporting management teams, managing stakeholder communications, and ensuring the smooth delivery of day-to-day operational activities. Skilled in project administration, meeting coordination, reporting, diary management, documentation control, and stakeholder engagement. Proven ability to manage multiple priorities in fast-paced environments while maintaining high levels of organisation, accuracy, and professionalism.

A strong communicator who enjoys working collaboratively with people and supporting teams to achieve business objectives.

ADMINISTRATIVE ASSISTANT at Corlann (2025-11 – Present)

Provide operational and administrative support across multiple service areas, ensuring the efficient day-to-day running of business activities.

• Support administration across multiple service areas, coordinating activities for management teams and operational staff.
• Coordinate diaries, meetings, room bookings, and schedules for management teams, ensuring effective prioritisation and organisation of key activities.
• Prepare reports, presentations, correspondence, and business documentation for internal and external stakeholders.
• Organise management meetings, record minutes, track actions, and follow up with stakeholders to support delivery of operational objectives.
• Maintain accurate databases, records, and documentation systems while ensuring confidentiality and data accuracy.
• Act as a key point of contact for internal teams, service users, external agencies, and contractors, ensuring effective communication and issue resolution.
• Support payroll and workforce administration processes, including timesheet management, annual leave tracking, and maintenance of employee records.

recruitment specialist at Corlann/Hayes (2025-05 – 2025-11)

Coordinated end-to-end recruitment, on boarding activities, managing multiple vacancies, and competing deadlines simultaneously.

• Successfully coordinated high-volume recruitment and onboarding activities within strict deadlines.
• Liaised with candidates, hiring managers, and external stakeholders to ensure an efficient recruitment process and positive candidate experience.
• Managed recruitment documentation, on boarding records, and employee files while maintaining accuracy and confidentiality.
• Maintained HR systems and databases, ensuring records remained accurate, organised, and up to date.
• Supported management teams with administrative, reporting, and project-related activities during periods of growth and operational change.

Call Center Agent at Acquire BPO (2024-01 – 2024-06)

• Managed high volumes of customer enquiries while maintaining service quality and accuracy.
• Handled confidential customer information in accordance with company procedures.
• Developed strong communication, problem-solving, and relationship-management skills.

food and beveragre supervisor at Skeff bar (2021-06 – 2023-03)

Supervised and supported a team in a high-volume hospitality environment while maintaining operational standards and customer satisfaction.

• Supported staff scheduling, payroll administration, and workforce planning.
• Assisted management with operational reporting, documentation, and process adherence.
• Led and supported team members to achieve service and operational objectives.
• Managed customer queries and resolved issues effectively while maintaining high service standards.

bachelor of Corporate law in law and business – nuig (2021)