Administrator - Saint Michael's Parish C.E. Ltd
(2024-09)
- Maintaining participants timesheets, holiday forms and medical/sick certificates
- Updating contracts and files on each participants
- Assisting participants with their enquiries (such as social welfare forms, medical forms)
- Relief Receptionist /Front of house for the complex
- Front of House/Receptionist for 3 months at Richmond Barracks (dealing with events and visitors)
- Ad hoc administration duties such as photocopying and filing documents and updating visitor logs
Receptionist - Partas GLG
(2020-03 - 2021-08)
- Worked on the front desk and assisted staff members with a variety of administrative tasks
- Managed a busy switchboard, welcomed visitors, and responded to queries from the public in person, by email and over the telephone
- Completed general administration duties such as photocopying and filing documents and updating visitor logs
Prison Clerical Officer - Irish Prison Service
(2018-07 - 2019-05)
- Dealt with a wide variety of documents such as committals, charge sheets and sentences for inmates
- Processed queries from the Gardai, solicitors, courts, families, state bodies, and outside agencies regarding a wide range of issues
- Managed cash, completed daily cash reconciliation, and dealt with bonds, sureties, and incoming and outgoing cash to and from inmates
Administrator/Receptionist - Local Training Initiative, South Dublin County Partnership
(2015-06 - 2016-06)
- Assisted tutors with course work preparation, maintained training files and created schedules for classes
- Managed timesheets for all students, created spreadsheets for local authorities' attendances and payroll
- Worked on the front desk, managed incoming phone calls, visitor sign-in logs, and welcomed and directed incoming visitors and students
Administrator - Local Government Authority – Household Division
(2014-04 - 2014-07)
- Logged application forms, ensured all the relevant information was included and all forms were filled out correctly
- Completed cash reconciliation against lodgements, ensured correct payments were made and contacted customer by phone or post regarding overdue payments
- Answered incoming telephone calls and dealt with general queries from the public by phone or in person
Administrator/Receptionist - AGI Media Packaging Multinational Printing & Packaging
(2004-05 - 2014-03)
- Front of house receptionist, greeted incoming guests, logged them into the system, issued visitor badges, and maintained booking diaries for various events
- Maintained creditors ledgers, updated debtors' ledgers, and completed cash allocation
- Worked as acting PA to MD and Commercial Director and supported the HR department
Receptionist - Sands Hotel
(2003-04 - 2003-09)
- Welcomed incoming guests, checked them into their rooms, and provided keys to each guest
- Answered phone calls
- Provided concierge services, such as booking theatre tickets, arranging travel, and providing information about local amenities and attractions
Internal Sales Co-ordinator - Quarterdeck International
(1995-09 - 2002-10)
- Designed and managed department budgets, sales strategies, and processes
- Managed employees' daily operations and performance, and delegated work to members of the team
- Generated and maintained reports regarding sales records, processes, and the status of the department
Credit Controller - Ivor Fitzpatrick & Co Solicitors
(1989-06 - 1995-09)
- Created procedures and policies that ensure timely payments while maintaining a high level of customer retention
- Ensured credit and collection policies and procedures were followed by all members of the team
- Liaised with customers and potential customers by phone and post and answered any questions they had
Creditors Clerk - PARC Recruitment Swords
(1988 - 1989)
- Prepared bills, invoices, and bank deposits daily
- Processed accounts and incoming payments in compliance with financial policies and procedures
- Performed day to day financial transactions, including verifying, classifying, and recording accounts payable data
Reservations Assistant - Grosvenor House Hotel, Park Lane, London - London
(1985 - 1988)
- Created bookings for guests over the phone and in person, ensured all information was correct and all special requests were met
- Managed booking systems ensured all bookings were logged, and all rooms were available for guests
- Provided excellent customer service to visitors and guests, provided information, and directed them around the hotel and local area
Receptionist/Clerk - Tonge Insurance
(1979 - 1985)
- Greeted incoming visitors in a friendly manner, provided information, answered queries, and directed them within the building
- Scheduled appointments for clients to meet with staff members, managed booking diaries, and maintained appointments calendars
- Sorted through incoming mail, distributed the mail, and managed outgoing mail and packages
