Eran Burns

Dynamic executive leader with 20 years of experience in Operations, R&D, Solution Delivery, Project Management and Customer Success in global early stage startups and large multinational technology corporations. Proven expertise in leading cross-functional management teams to achieve organizational objectives through disciplined goal-setting, KPI alignment, and structured performance tracking. Recognized for building lean, effective operations that consistently deliver outstanding customer and employee satisfaction—without compromise—while protecting profitability.

Passionate about leveraging advanced technologies and AI driven platforms to enhance operational excellence and establish scalable growth foundations, backed by unique team collaboration capabilities that align diverse stakeholders and drive execution.

Chief Operating Officer at Innovation Africa (2023 – Present)

Leading operations for a large-scale infrastructure projects including, production, deployment and remote monitor of energy and water solutions across 1,500+ sites. Oversee strategic planning, engineering, vendor management and deployment operations of remote monitoring system and infrastructure. Managed investor relations and Board of Directors alignment, overseeing multimillion-dollar budgets and ensuring financial transparency and accountability.

Head of Customer Success at Fiverr Enterprise (2022 – 2023)

Managed the Customer Success organization in SaaS B2B, post-acquisition of Stoke Talent business unit within Fiverr. Led recruitment, coaching, Sales/Operation/CS cross functional process development, goals and objective definition through the execution and monitoring of the customer facing activities.

Chief Operating Officer at Mobideo Technologies (2017 – 2022)

Enabled the execution of the company strategies. Developed strategies and established actionable plans, budget, risks and mitigations. Led large-scale industrial digital transformation initiatives for manufacture, energy, oil & gas, aviation, and pharmaceutical industries.

Head of Strategic Planning & Control at Visonic (2013 – 2017)

Executed operational excellence while leading Electronic Security & Healthcare systems production forecast, order management and logistics. Led demand and supply planning for multi-site manufacturing operations. Optimized purchasing strategies and cost-saving initiatives.

Director Global Solution Methodology at Better Place (2009 – 2013)

Led the end-to-end implementation of Electric Vehicle supporting infrastructure, which includes In-Car Application, Battery Switch Stations, Charging Stations and Operations Centers. Developed global framework on how to deploy, maintain and operate the solution.

Director Supply Chain & Business Process Management at Modu (2007 – 2008)

Established a cost-effective supply chain organization that supports the development and full production of the world's smallest innovative mobile phone. Partnered with R&D to identify suppliers and managed pilots. Shift operations from pilots to full scale production and distribution

Managerial positions at Intel Electronics Ltd. (1999 – 2007)

• Corporate Purchasing, EMEA Strategic Programs - Managed Project Managers, responsible for strategic programs deployment in all European Materials organizations.
• Business Analyst responsible for purchasing control activities generated and analyzed Indicators and established & managed the Self Audit and Self-Assessment program.
• Commodity manager - executed local procurement in alignment with Corp contract owners. Negotiated and owned the site Automation IT contracts.

AI Strategy for Executives – Hebrew University (2025)

MBA in System Analysis – Manchester University (1999 – 2003)

BA in Marketing – Manchester University (1999 – 2003)

Practical Engineer in Industrial Management – Israel Management College (1996 – 1998)