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Worked as Operations Assistant at MRF Ltd., and as Sales Executive at Water Hill Trading Solutions with a solid track record in delivering quality work, adept in business development and man management. Known for excellent Communication, Building, Developing and Maintaining Good Relationships and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments.

Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Supervisor - WellMart

(2026-02-06 - 2026-08-31)

• Leadership, Communication, Problem-Solving, Team Building, Attention to Detail, Adaptability.
• Driving sales, exceeding targets, handling complex customer issues, ensuring high satisfaction.
• Supervised daily store operations and ensured compliance with company policies.
• Handled customer inquiries and resolved issues to enhance satisfaction.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Assigned tasks to staff according to workload requirements.
• Directed daily operations including scheduling shifts for store personnel.
• Monitored cash handling processes and maintained accurate financial records.

Operations Assistant - MRF Ltd

(2023-02-20 - 2024-08-31)

• Organized and maintained records of daily transactions and other operational data and Evaluate employee performance and performed corrective actions to minimize workflow weaknesses.
• Prepared and analyzed reports on operational performance for management review.
• Developed plans for reorganizing storage areas as necessary based on product volume changes.Employed first-in-first-out protocols to reduce waste and Coordinated with transportation companies for timely delivery of goods.
• Provided leadership to motivate staff members to achieve performance goals.
• Monitored warehouse operations to ensure accuracy and efficiency and Generated warehouse shipping documents, packing lists and invoices.
• Utilized software programs such as Excel, Word, Access, for data entry, analysis and reporting purposes.
• Managed inventory levels, ensuring optimal stock at all times.
• Supported sales team with operational insights and assistance in closing deals.
• Handled Claims and Assisted Customers/Dealers via telephone inquiries related to their specific claim status or general questions about the company's services.

Sales Executive - Water Hill Trading Solutions

(2022-01-10 - 2022-09-30)

• Used cold calling and networking to sell products and services and Sourced new sales opportunities through inbound lead follow-up.
• Tracked sales performance against objectives set by management.
• Identified and targeted new business opportunities through market research and analysis.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Completed day-to-day duties accurately and efficiently.Assisted with customer requests and answered questions to improve satisfaction.
• Prioritized and organized tasks to efficiently accomplish service goals.

Retail Sales Executive - WarmingHands Pvt. Ltd

(2020-11-16 - 2021-12-18)

• Developed relationships with customers through personalized service and Handled customer complaints and issues, ensuring satisfaction and maintaining the store's reputation.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Provided excellent customer service by responding promptly to customer inquiries and complaints.
• Answered store and merchandise questions and led customers to wanted items.
• Negotiated with suppliers to secure beneficial terms and pricing.
• Performed accurate record keeping of inventory and sales data.

B. Com - Co-Operation - MG University (2018 - 2021)

Plus Two - SMV HSS, Poonjar (2018)

SSLC - ST. Antony's HSS Plassanal (2016)