Aayush Haldkar

Customer Service Executive with experience in customer support, issue resolution, and client communication in fast-paced environments. Skilled in handling escalations, maintaining customer satisfaction, and collaborating with teams to improve operational efficiency. Possesses foundational knowledge in programming, web technologies, and data analytics.

Customer Service Executive - Teleperformance

(2023-06 - 2023-12)

• Resolved customer inquiries efficiently while maintaining high customer satisfaction.
• Managed customer escalations and ensured timely issue resolution.
• Assisted customers with order tracking, returns, and account-related concerns.
• Collaborated with team members to improve response and resolution times.

Customer Service Executive - Abyan Consultancy Pvt. Ltd.

(2023-12 - 2024-08)

• Handled customer communication and support operations across multiple channels.
• Addressed client concerns professionally and ensured proper follow-up.
• Worked closely with internal teams to improve service efficiency.
• Supported day-to-day operational and customer engagement activities.

B.Sc. - Computer Science - St. Aloysius College, Jabalpur (2019-01 - 2022-12)

12th Standard - Noble Children Academy, Jabalpur (2018-01 - 2019-12)