Abhay Singh

I've spent 7+ years managing enterprise market research clients across North America and Europe — handling feasibility, quotations, RFQs, and account growth alongside day-to-day delivery. My strength is staying close enough to a client relationship to catch a problem before it becomes an escalation, and close enough to the commercial side to turn a pricing question or a recontact request into continued business rather than a lost account.

Manager, Client Success at Gnosis Partners (2024-01 – Present)

• Manage 4 enterprise accounts across Healthcare, Technology, Financial Services, and Industrial — staying close enough to each relationship to spot growth opportunities and contribute to proposals and client presentations.
• Handle client quotations and pricing questions, including a case where a client referenced a different CPI than we had on file — I pulled the approved pricing model and discount structure and walked them through the numbers directly.
• Assess feasibility on new and incremental client requests, including an urgent RFQ that required a full review of survey methodology and data validity, and give clients realistic scope, timeline, and cost estimates before they commit further budget.
• Recovered a stalled recruitment project across the U.S., France, and Germany by staying on top of quota progress daily — closed it at 239 completes, and the client thanked us directly for the effort.
• Coordinate with internal teams and third-party partners to keep delivery on track while supporting account growth conversations.

Senior Associate, Client Success at Gnosis Partners (2021-01 – 2023-12)

• Was the main point of contact for enterprise clients on feasibility, quotation, and expectation-setting — work that sat behind 150+ B2B research and consulting engagements.
• Built working relationships with clients across Healthcare, BFSI, Automotive, Manufacturing, Energy, and Telecommunications that led to repeat project requests rather than one-off engagements.

Associate, Client Success / Research Associate at Gnosis Partners (2018-01 – 2020-12)

• Ran primary and secondary research, market sizing, and competitive analysis that fed directly into client strategy decisions across Healthcare, Technology, Finance, Education, and Construction.
• Got my start in client-facing work here — recruiting and interviewing senior executives and B2B decision-makers, and learning what a client actually does with a report once we hand it over.

Bachelor of Arts in B.A. – Patliputra University (2018-01 – 2021-12)