Adarsh Kumar

Strategic Coupa Solution Architect with 11+ years of experience delivering enterprise-scale procurement transformations for Fortune 500 organizations across Manufacturing, Healthcare, Retail, Insurance, and Shared Services. Expert in designing global Source-to-Pay (S2P) and Procure-to-Pay (P2P) operating models, Coupa platform architecture, SAP S/4HANA integrations, supplier enablement, governance frameworks, and digital transformation programs. Recognized for leading global implementations, multi-country rollouts, AMS transformations, and cross-functional teams while driving adoption, compliance, automation, and operational excellence.

Manager – Projects / Coupa Solution Architect - Cognizant Technology Solutions - Hyderabad

(2025-07)

• Lead Coupa Center of Excellence (CoE) initiatives for a global manufacturing organization, driving procurement modernization and platform optimization.
• Own solution architecture for Procurement, Invoicing, Supplier Management, Expense, and integration landscapes.
• Partner with executive stakeholders, procurement leadership, and IT teams to define scalable procurement operating models.
• Lead a team of 10+ consultants and developers across implementation, enhancement, and AMS workstreams.
• Drive global rollout strategies, governance frameworks, release management, and continuous improvement initiatives.
• Serve as Coupa SME during pre-sales engagements, solution design workshops, and RFP responses.
• Collaborated with ERP, procurement, vendor management, and business teams to enable seamless integration between Coupa, SAP, and other enterprise applications.
• Managed and executed User Acceptance Testing (UAT), Functional Unit Testing (FUT), System Integration Testing (SIT), and test script development, aligned with Coupa configurations and business requirements.
• Coordinated end-to-end Coupa integrations with enterprise platforms such as SAP, GEP, Snow, Procure, and other third-party systems.
• Directed Application Management Support (AMS) operations, ensuring SLA and KPI compliance, operational stability, incident resolution, and continuous service improvement.
• Designed and implemented Procure-to-Pay (P2P) integrations using the Coupa Supplier Portal (CSP), middleware platforms, and REST APIs for seamless data exchange.
• Managed GenC (Generation C) resources by overseeing workforce planning, project allocation, billability targets, training roadmaps, skill development programs, and deployment into strategic projects.
• Contributed as a member of the Mindshare and Practice Development team, driving organizational learning and knowledge-sharing initiatives by creating knowledge repositories, conducting training sessions, and promoting innovation across Coupa and the procurement practice.

Global P2P Purchasing Support Specialist - Sanofi Healthcare India Pvt. Ltd. - Hyderabad

(2024-07 - 2025-07)

• Managed global Coupa governance, support operations, compliance, and release management.
• Defined integration requirements between supplier billing platforms and SAP S/4HANA.
• Led supplier onboarding and cXML enablement programs to improve invoice automation.
• Delivered training and adoption programs supporting global digital transformation objectives.
• Lead Coupa Advanced Support and AIMS operations, ensuring timely incident resolution and continuous service improvement, Core model compliance management.
• Global P2P Coupa team - managing core support model governance to connect compliance.
• Facilitated collaboration among cross-functional teams to achieve successful execution of strategic initiatives, boosting organizational performance.

Consultant - Wipro Technologies - Gurgaon

(2022-08 - 2024-06)

• Supported Coupa implementation programs, integration testing, deployment planning, and production readiness, defect resolution, and Coupa refresh and upgrade.
• Managed supplier, GL, cost center, asset, and master-data migration activities.
• Developed deployment cookbooks and rollout frameworks supporting multi-country implementations.
• Managed Coupa Advanced Support and AIMS operations, ensuring timely incident resolution and continuous service improvement.
• Performed master data migration, validation, and reconciliation for suppliers, cost centres, GL accounts, WBS elements, assets, and other enterprise data objects.
• Supported MANA market activation project, SNOW to Coupa Integration, PO migration projects etc.
• Gathered, analysed, and translated business requirements into scalable technology solutions, contributing to successful project delivery, and enhanced customer satisfaction.
• Supported Coupa market activations and deployment transitions across multiple regions, enabling successful go-live execution and business adoption.

Coupa Consultant / Assistant Manager - WNS Denali, Genpact - Gurgaon

(2021-10 - 2022-08)

• Implemented and supported Coupa Procurement, Invoicing, Contracts, Supplier Management, and Access Management solutions.
• Executed SIT, FUT, UAT, production support, and enhancement programs across global client environments.
• Led supplier enablement initiatives and trained suppliers on Coupa Supplier Portal adoption.
• Managed incident resolution, master data governance, and procurement operations support.
• Managed & lead Coupa Advanced Support and AIMS operations, ensuring timely incident resolution and continuous service improvement.

Coupa Consultant / Procurement Operations Lead - Accenture - Gurgaon

(2016-09 - 2021-11)

• Functioned as a Coupa functional consultant/analyst, delivering support for user access management (UAM), master data management (MDM), eBuy, eContract, incident management, and procure-to-pay (P2P) processes.
• Executed functional unit testing (FUT), system integration testing (SIT), user acceptance testing (UAT), and validation activities to ensure successful Coupa implementations and enhancements.
• Performed validation of master data loads, reconciliation, and data quality assessments to maintain accuracy and integrity across Coupa and ERP systems.
• Managed incident, service request, and enhancement tickets through ServiceNow (SNOW) and Jira, ensuring timely resolution and adherence to SLA targets.
• Delivered continuous production support, operational assistance, and enhancement recommendations to optimize procurement processes.
• Administered the Coupa platform, overseeing upgrades and implementation of new features.

Operations Executive - Onicra Credit Information Company Ltd.

(2016-07 - 2016-09)

• Executed detailed education and employment verification efforts to uphold standards.
• Managed project timelines using MS Project for optimal workflow efficiency.
• Conducted extensive research to support verification accuracy and integrity.
• Utilized analytical skills to streamline processes and reduce errors in verifications.

Project Engineer - Capital Electech Pvt. Ltd.

(2014-07 - 2016-05)

• Executed detailed education and employment verification efforts to uphold standards.
• Managed project timelines using MS Project for optimal workflow efficiency.
• Conducted extensive research to support verification accuracy and integrity.
• Utilized analytical skills to streamline processes and reduce errors in verifications.

B.Tech. - Electronics & Instrumentation Engineering - Greater Noida Institute of Technology (2014)