Aditya Jain

Business transformation and strategy professional with 8 years of experience building businesses and driving cross-functional execution across FinTech, EdTech, higher education and entrepreneurship. Built a ₹15Cr lending territory at Kuhoo, helped reduce a four-year operational backlog by 68% at the University of Birmingham, and previously bootstrapped a B2B venture to ₹7Cr+ annual revenue. Experienced in working with senior leadership and coordinating across commercial, operations, Product, IT, Finance and Legal to align stakeholders, solve ambiguous business problems and drive initiatives from strategy through execution, with growing hands-on experience in AI and automation.

Honorary Research Collaborator at BIRMINGHAM BUSINESS SCHOOL (2026-01 – Present)

• AI Strategy & Stakeholder Engagement: Co-authored research on AI governance and organisational adoption, translating findings for academic and institutional stakeholders; accepted at Springer and University of Oxford (EMAN 2026).
• AI Adoption & Influence: Piloted an AI-powered assessment system, achieving 90%+ engagement, and presented the approach and findings at BAM 2026.
• Policy Engagement: Contributed research and analysis to 3 UK Parliament submissions across AI, healthcare, business & trade, and higher education.

Operations Transformation - Reporting to Director at UNIVERSITY OF BIRMINGHAM (2025-03 – 2025-06)

• Executive Delivery: Took ownership of a Director-led mandate to address a four-year 11,000-ticket operational backlog, helping reduce it by 68% to 3,500 in 90 days through data-led diagnosis and cross-functional execution.
• Cross-Functional Coordination: Consolidated 8 fragmented data streams and coordinated across departmental teams to identify duplicate/unclosed records and reassign work orders, contributing to resolution of 53% of the backlog.
• Stakeholder Influence: Identified routing and ownership gaps, developed the business case for automated ticket routing and resource reallocation.

Senior Strategic Alliance Manager (Tamil Nadu State Lead) at KUHOO FINTECH (2023-02 – 2024-09)

Regulated education-financing FinTech (USD 20M funded, WestBridge Capital) - Reporting to CEO

• Ecosystem Alliances: Pioneered a regional B2B channel strategy across Tamil Nadu, scaling a partner network to 60+ accounts and 200+ stakeholders, generating ₹15Cr in territory volume and a GTM playbook later adopted PAN-India.
• Stakeholder Diplomacy: Managed territory-level commercial escalations to resolve turnaround delays, collaborating with Legal and Finance heads to negotiate client interest models within approved pricing structures.
• Cross-Functional Optimization: Translated ground workflow friction into structured requirements for tech teams, influencing Product and IT divisions without authority to prioritize UAT pilots for 5 enterprise applications including the CRM, LOS, partner portals, and mobile applications.
• Regulatory Governance: Contributed territory data to CEO-led lender negotiations to renegotiate TAT commitments across 15+ institutions, supporting the firm's successful RBI NBFC license application.
• Risk Operations: Intervened during a critical institutional partner default, coordinating directly with Finance and Legal teams to freeze subsequent loan disbursements and protect outstanding credit exposure.
• Process Engineering: Diagnosed 4 operational pipeline bottlenecks to author the company-wide Partner Onboarding Playbook, reducing partner onboarding cycle times by 25% while mentoring a 20-person regional team.

Senior Business Development Associate at BYJU'S EDTECH (2020-12 – 2023-02)

Global digital education platform (Peak valuation ~$22B)

• Commercial & GTM Execution: Generated ₹2Cr+ revenue, managed a 1,000+ account pipeline and executed 35 PAN-India outreach programmes, while supporting the regional rollout of physical hybrid tuition centres.
• Stakeholder: Owned high-friction contract and cancellation escalations referred by junior teams and protecting commercial relationships.
• Business Problem Solving: Analysed CRM pipeline velocity and customer drop-offs to identify conversion and delivery bottlenecks; designed onboarding interventions that improved post-sale retention by 15–20%.
• Team Enablement: Developed consultative communication and objection-handling frameworks to upskill junior cohorts during regional training sessions.

Founder & Operations Lead at AKASH BHAIRAV EMPORIUM (2018-06 – 2020-12)

• Business Building: Bootstrapped and scaled a cross-border B2B venture to ₹7Cr+ annual revenue, managing 300+ B2B/B2C accounts and a 500+ SKU portfolio.
• Commercial & Stakeholder Management: Managed 15+ suppliers across India and China, owning commercial negotiations, supplier relationships, demand planning and logistics fulfilment.
• Working Capital Management: Protected working capital through weekly receivables reviews, inventory recovery and margin-focused cross-selling.

MBA in Innovation & Business Transformation – UNIVERSITY OF BIRMINGHAM (2024-09 – 2025-12)

Bachelor of Engineering in Mechanical Engineering – ANNA UNIVERSITY (2014-06 – 2018-06)