Ahakash

Willing to work in a challenging position with a growing Organization, where I can effectively contribute my skills to serve the organization and enhance the same. Intend to build a career with leading corporate of Hi-tech environment with committed and dedicated people to explore my capabilities.

Trainee IT Support - IT Infrastructure - Primrose health staffing solutions - Coimbatore

(2025-02)

• Installed and configured operating systems (Windows, Linux basics) and office software application.
• Provided remote support to US-based users for troubleshooting technical errors.
• Performed system setup, allocation, and onboarding for new employees, including user account creation
• Supported peripheral devices including printers, monitors, and other hardware components.
• Asset Management: Maintained inventory of IT hardware and software assets, tracked allocation, and ensured proper documentation.
• Availability Checks: Monitored system and network availability, performed routine health checks, and ensured minimal downtime for users.
• Ensured timely escalation of issues to higher-level support teams when required.