Ahtaque Malik
Support Manager
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About
With time, dreams grew bigger. I learned patience, humbleness, different sets of minds with various people and openness to perspective.
Experience
Support Manager at Walmart (2018-04 – Present)
Walmart is a supercenter and a retail store. The fresh area included produce, bakery, deli-meat, dairy-frozen departments. I started as produce associate and shortly after I was promoted as Bakery Department Manager and again promoted to Produce Manager as produce was the heart of the Fresh area.
- Trained crew
- Decisions on prices
- Truck report analyzation
- Places orders
- Fulfilled customers' demands/request
- Always scored green (above 85%) in the metrics
- First ranked store in the region for Produce sales
- Awarded Shining Star of the month
Customer Service Representative at Tim Hortons (2018-10 – 2019-02)
Tim Hortons is a food Industry. Most of customers are workers. It requires Tim Hortons to be fast from step 1 of taking orders, making them and to hand over to customers in few times. It has lot of pressure and the need to be speedy.
- Customer service
- Broke the record of fastest customer checkout time
- Took the store to 2nd rank in region
- Supervised crew
- Trained new talents
- Made customers happy with best possible service/substitutions
- Inventory control
- Prepared food orders
- Cleaned and organised the kitchen
Assistant Line Locators at D-Tech Fort st.John
- Worked in fields and as assistant line locators
- Also know how to use the equipment
Work in oil and gas at AGAT
- Customer service
- Broke the record of fastest customer checkout time
- Took the store to 2nd rank in region
- Supervised crew
- Trained new talents
- Made customers happy with best possible service/substitutions
- Inventory control
- Prepared food orders
- Cleaned and organised the kitchen
Education
High school diploma in Commerce – RPTP - Anand Gujarat
Bachelor's Degree in B.com – India Gujarat
