Ajay Kumar Gupta

Business Head and P&L Leader with 24+ years of professional experience, including 17+ years of P&L leadership, spanning Food Processing, FMCG, Pharmaceutical Sales, Food Ingredients/Product Development and Managed Services. Proven record of scaling businesses, improving profitability and professionalizing underperforming operations. Brings end-to-end Food Manufacturing Business Head experience in a promoter-led SME, with enterprise-wide leadership across Manufacturing, Sales, Procurement & Supply Chain, Finance, Quality and Compliance.

Career progression connects Pharmaceutical Sciences and Food Ingredients with Commercial Leadership, Zero-to-One Building and large-scale P&L management.

Assistant Vice President - Strategic Sales & Operations at Sathyam Roller Flour Mills Pvt. Ltd. (SBU of AK Bansal Group) (2021-08 – 2026-02)

Functioning as Business / Unit Head - Full P&L, Strategy & Operations. Held end-to-end P&L and business accountability for a promoter-led SME, with enterprise-wide leadership across functions and direct reporting to promoters/ownership.

• Scaled revenue from ₹56 Cr to ₹109 Cr at 18%+ CAGR and improved PBITA from 3.5% to 6.5% through growth, product-mix improvement, operating discipline and cost governance
• Raised plant utilization from 30% to 70% and per-worker productivity by 18% through Lean Manufacturing, TPM, preventive maintenance and stronger cross-functional operating rhythms
• Reduced Maida production cost from ₹4.5/kg to ₹3.5/kg through procurement-mix re-engineering, yield improvement and lower power consumption; scaled annual procurement from 5,000 MT to 26,000 MT
• Improved Cash Conversion Cycle from 69 to 43 days and reduced financial leakages by 28% through procurement discipline, debtor/creditor management, SOPs, KPI dashboards and real-time MIS
• Expanded the customer base to 500+ accounts, increased premium products to 50% of sales revenue and introduced a locally tailored flour category for the Kerala market
• Reduced customer complaints by 50%, strengthened FSSAI/ISO and tier-1 customer audit readiness, led machinery and utility Capex, and lifted digital adoption from 0% to 65%

Branch Head / Regional Business Head / P&L & Surplus Leader at G4S Secure Solutions (2006-10 – 2015-01)

Progressive P&L leadership across complex B2B/B2G managed-services businesses, integrating commercial, operations, people, finance, compliance and institutional stakeholder priorities.

• Managed an annual ₹75-85 Cr B2B/B2G portfolio and a distributed workforce of 4,000+ across Security, Facility Management, Skill Development & Training
• Built G4S institutional business in Patna-Bihar from near-zero to ₹35 Cr revenue, establishing the commercial and operating structure required for scale
• Delivered portfolio-best 9.6% PBITA at G4S
• Led service delivery and SLA governance across 90+ major clients, including Tata Steel, Vedanta, Tata Motors and SAIL, within complex corporate, government and regulatory environments
• Led the 2009 Operation Goodwill crisis response involving three abducted personnel, securing their safe return without ransom concession and earning special recognition from G4S leadership

Branch Head / Regional Business Head / P&L & Surplus Leader at NISA Global (2018-08 – 2021-05)

Progressive P&L leadership across complex B2B/B2G managed-services businesses, integrating commercial, operations, people, finance, compliance and institutional stakeholder priorities.

• Improved NISA Global PBITA from 3.2% to 5.6% through productivity, cost governance and account-level profitability management

Branch Head / Regional Business Head / P&L & Surplus Leader at IIIML Ltd. (2016-06 – 2018-07)

Progressive P&L leadership across complex B2B/B2G managed-services businesses, integrating commercial, operations, people, finance, compliance and institutional stakeholder priorities.

• Led programs training 9,500+ youth, with 80% completion and 50%+ employment outcomes, in partnership with UNICEF, WHO, Bihar Government and corporate stakeholders

Marketing Sr. Manager / Marketing Executive at Ranbaxy Subsidiary - Rexcel / Solus Pharmaceuticals Ltd. (1999-06 – 2005-02)

Sales & Brand Building: Launched and scaled therapeutic brands through consultative selling, delivering 19% CAGR and ₹5.5 Cr sales revenue; ranked #1 nationally in the Vercef range.

Technical Sales Officer / Product Development at Sonic Overseas India Pvt. Ltd. (1998-07 – 1999-05)

Food Ingredients & Institutional Sales: Built soya, nutraceutical and functional-food-ingredient sales from zero to ₹8 Cr and commercialized products with Nestlé, Britannia, Godrej Agrovet, Biocon and Dr. Reddy's.

Independent Director Certification – Ministry of Corporate Affairs, India (2026-06)

Executive Postgraduate in General Management, Marketing Specialization – IIM Ranchi (2026-06)

Executive Certificate in Corporate Governance – Addictive Learning Technology Ltd. (2024)

Master's in Advertising & Public Relations Management – IMS, DAVV, Indore (1998)

Bachelor's in Pharmaceutical Sciences – Birla Institute of Technology, Mesra, Ranchi (1996)