Sunil Kumar Singh

Strategic manufacturing and operations executive with 19+ years of progressive leadership experience in the gold, silver, platinum, and diamond jewellery manufacturing industry. Extensive expertise in factory operations, production planning, process optimization, quality management, workforce leadership, cost control, and business transformation. Proven success in scaling production capacity, reducing operational costs, improving delivery performance, minimizing precious metal loss, and leading large cross-functional teams of 220+ employees.

Adept at driving operational excellence, implementing lean manufacturing practices, strengthening compliance, and aligning manufacturing strategy with business growth objectives. Currently serving as Chief Operating Officer (COO), leading end-to-end manufacturing operations and organizational performance.

Chief Operating Officer (COO) - Joy Guru Jewellers

(2026-02)

• Spearhead business development initiatives by identifying and onboarding new corporate, retail, wholesale, and export clients to expand market presence.
• Develop and maintain strategic relationships with corporate buyers, retail partners, distributors, and key accounts to drive revenue growth.
• Identify, evaluate, negotiate, and onboard new domestic and international vendors for raw materials, gemstones, findings, packaging, and manufacturing support.
• Lead vendor development programs, ensuring competitive pricing, quality standards, and uninterrupted supply chain operations.
• Collaborate closely with customers to understand market trends and product requirements, translating insights into innovative jewellery collections.
• Drive new product development from concept to commercial launch based on customer preferences, seasonal demand, and market opportunities.
• Coordinate with design, merchandising, production, and sales teams to ensure timely product development and successful product launches.
• Build strategic partnerships with suppliers and customers to improve profitability, delivery performance, and long-term business growth.
• Oversee manufacturing, planning, procurement, quality, inventory, and commercial operations while ensuring operational excellence.
• Monitor sales performance, production capacity, and customer demand to align manufacturing with business objectives.
• Lead cross-functional teams to improve productivity, reduce operational costs, and achieve organizational KPIs.
• Ensure compliance with quality standards, statutory regulations, and ethical business practices while strengthening customer satisfaction.

Factory Operation Manager (Factory Head) - RBZ Jewellers Ltd - Ahmedabad

(2024-07 - 2026-01)

Factory operation leader managing all aspects of jewelry manufacturing

• Reduced average order delivery cycle from 40 days to 20 days through production optimization and scheduling improvements.
• Reduced precious metal loss by 10% through stronger process controls and waste reduction initiatives.
• Led and managed a workforce of 220+ employees, improving operational efficiency and employee engagement.
• Reduced equipment downtime by 20% through preventive maintenance and operational improvements.
• Improved production planning accuracy, resulting in better resource utilization and delivery commitments.
• Strengthened operational controls, quality compliance, and manufacturing discipline across departments.

Operation/Production Manager - VK Jewels Pvt. Ltd - Rajkot

(2021-05 - 2024-06)

Managed production operations for a leading jewelry manufacturer

• Increased monthly production capacity from 80 kg to 220 kg, establishing a new operational benchmark.
• Successfully implemented vacuum casting technology, improving product precision and manufacturing quality.
• Improved workforce productivity by 30% through process redesign, structured training, and workflow optimization.
• Enhanced production planning and manufacturing efficiency while reducing operational bottlenecks.
• Standardized production procedures to improve consistency and quality performance.

Production Manager - Onsaz Jewelry Creation - Jaipur

(2019-06 - 2020-12)

Oversaw production processes to enhance efficiency and quality

• Reduced production losses by 15% through workflow optimization and improved inspection systems.
• Designed and implemented KPI-driven production monitoring systems.
• Improved accountability and production visibility across manufacturing teams.
• Enhanced process discipline, resulting in improved quality and operational efficiency.

Assistant Production Manager - Derewala Industries Ltd - Jaipur

(2014-03 - 2019-05)

Assisted in managing production operations and quality assurance

• Managed daily production activities and coordinated cross-functional manufacturing operations.
• Maintained 95%+ quality compliance across production processes.
• Supervised client-specific manufacturing requirements and delivery schedules.
• Improved communication between production, quality, and customer teams.
• Supported continuous process improvement initiatives across manufacturing operations.

Floor Incharge - Client Handling - Soni International Jewelry - Jaipur

(2011-04 - 2014-02)

Managed floor operations and staff training

• Supervised polishing, finishing, plating, and gemstone setting operations.
• Managed client-specific production requirements and quality expectations.
• Trained production personnel on jewellery finishing techniques and quality standards.
• Ensured timely completion of customized jewellery orders.

Production Supervisor - Gitanjali Gems Ltd - Mumbai

(2006-05 - 2011-03)

Supervised production processes to enhance output

• Supervised production teams and monitored daily manufacturing targets.
• Introduced lean manufacturing practices that improved productivity and reduced waste.
• Reduced raw material rejection by 12% through improved quality inspection procedures.
• Supported production planning and workflow optimization initiatives.

Bachelor of Arts - B.A. - Jai Prakash University (2006-08 - 2010-05)