Akash Gofane

Patch and Vulnerability Management professional with 7+ years of experience securing Windows and Linux server environments for banking and enterprise clients. Skilled in end-to-end patch lifecycle management, vulnerability remediation, and endpoint security operations using ManageEngine, HCL BigFix, and Symantec Endpoint Protection. Experienced in coordinating cross-functional patch schedules, closing vulnerability assessment (VA) findings, and maintaining ITIL-aligned compliance and reporting for regulated production environments.

Senior Technical Associate — Patch & Vulnerability Management Engineer - Kuwait Finance Housing (KFH), Commercial Islamic Bank of Iraq, United Bank for Commerce & Investment Libya

(2022-12)

• Develop and optimize pre- and post-patching processes to ensure clean implementation without business outages.
• Score and prioritize patches by risk and business value; coordinate patch schedules across patch, infrastructure, security operations, and governance & risk teams.
• Create and deploy patch packages using ManageEngine Desktop Central for Windows and Linux Production/UAT servers.
• Own vulnerability assessment (VA) closure end-to-end — identify, remediate, and validate fixes, including non-patch remediation such as registry changes.
• Perform thorough patch testing in non-production environments and validate lab results before Production rollout.
• Manage SQL Server patching and third-party application patching via ManageEngine Desktop Central.
• Administer Active Directory: create users, groups, and roles, and assign access accordingly.
• Support Linux administration including RPM/YUM repository management, and connect via TELNET/SSH for server operations.
• Log, track, and resolve tickets through BMC Remedy while following ITIL process standards.
• Maintain asset inventories and produce status/metrics reports for patch and vulnerability management programs.
• Troubleshoot Windows Production, UAT, virtual, and physical servers to maintain uptime and compliance.

System Administrator - IIFL Finance, Thane - Thane

(2021-11 - 2022-12)

• Deployed OS patches to Windows and Linux Production/UAT servers using ManageEngine Patch Manager Plus.
• Closed Vulnerability Assessment (VA) related findings and tracked remediation to completion.
• Deployed third-party application patches through ManageEngine Patch Manager Plus.
• Troubleshot Windows Production, UAT, virtual, and physical servers, following ITIL process.
• Started/stopped MySQL database services on request to support application team requirements.
• Maintained patching activity records for all Production and UAT servers and presented data at weekly customer compliance meetings.

Windows System Administrator - HDFC Bank (Data Center)

(2020-07 - 2021-10)

• Deployed OS patches across Windows and Linux Production and UAT servers.
• Took application and database server snapshot backups in vSphere and ESXi environments.
• Installed and troubleshot IBM BigFix for endpoint/patch management.
• Managed file server access provisioning, modification, and de-provisioning for users.
• Monitored systems and network health; escalated and tracked incidents through resolution via the ticketing tool.
• Provided weekend and off-hours support during scheduled maintenance to minimize disruption to operations.
• Maintained detailed patching activity records for Production and UAT servers, following ITIL process.

Desktop Support Engineer

(2019-05 - 2020-03)

• Provided L1 support for desktop/laptop hardware and software incidents.
• Installed Windows 7/8/10 operating systems and configured DHCP/DNS-aware endpoints.
• Created and reset Active Directory user accounts, mailboxes, and passwords.
• Installed and maintained Symantec Endpoint Antivirus across the endpoint fleet, supporting basic endpoint threat response.
• Installed and troubleshot SCCM clients, network printers, scanners, and USB peripherals.
• Supported Microsoft Outlook (2007/2013/2016) and Office 365 installation and troubleshooting.
• Logged and tracked incidents via the Sapphire ticketing tool; provided VIP and on-call support.

B.E. - Information Technology - Pune University (2017)

Diploma - Information Technology - M.S.B.T.E.

HSC - Maharashtra State Board

SSC - Maharashtra State Board