Akhil Kaimal
Business Analyst and Operations professional with 5+ years of experience across BFSI
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About
Business Analyst and Operations professional with 5+ years of experience across BFSI (banking, insurance), process documentation, and stakeholder coordination. Skilled in requirements analysis, MIS reporting, UAT/test case execution, and cross-functional coordination between business and technical teams. Adaptable across Business Analysis, Operations, MIS/Reporting, and HR Operations functions, with an MBA in HR & Marketing and hands-on Agile delivery experience.
Immediately available to join.
Experience
Business Analyst - HCLTech - Sholinganallur, Tamil Nadu (Hybrid)
(2022-06)
BFSI: Core Banking & Life Insurance Platforms
- Led requirements gathering and gap analysis on core banking and life insurance platforms, translating regulatory needs (KYC, AML) into BRDs and FSDs, resulting in clearer development handoffs.
- Designed and executed test cases against business requirements on a life insurance platform, validating that functional specs were correctly implemented before UAT sign-off.
- Participated in Agile ceremonies - sprint/iteration planning, daily stand-ups, sprint demos, and retrospectives, resulting in tighter alignment between business requirements and delivery timelines.
- Managed UAT cycles by designing test scenarios and coordinating stakeholder sign-off.
- Managed stakeholder communication using RTMs and governance/MIS reporting, resulting in improved visibility into project status for leadership.
Associate - EXL Service - Kochi, Kerala
(2018-11 - 2019-12)
US-Based Healthcare Process
- Managed process documentation and data verification for a US-based healthcare process, ensuring accuracy against client SOPs.
- Supported process improvement initiatives by identifying documentation gaps and recommending SOP updates - early exposure to the analysis and documentation skills central to Business Analyst and Operations roles.
- Coordinated with cross-functional teams to resolve data discrepancies, resulting in improved query turnaround time.
Education
MBA - Marketing & HR - Amrita School of Business, Kochi Campus
B.Com - KMEA College of Arts and Science
