Alfin Abbas
Aviation Customer Service — Ground Operations
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About
Highly motivated aviation professional and IATA-certified graduate seeking an entry-level Customer Service/Ground Operations role within the Indian aviation industry. Equipped with hands-on airport internship experience at Cochin International Airport (CIAL) proficiency in Amadeus and sabre and a comprehensive understanding of passenger handling, cargo operations, and aviation security protocols. Committed to delivering seamless passenger experiences and contributing to safe, on-time flight operations
Experience
Airport Operations Internship – ACI (Airports Council International) - Cochin International Airport Limited (CIAL) - Kochi, Kerala
- Gained basic knowledge of airport operations and passenger handling procedures.
- Learned about airport safety, security protocols, and customer service standards.
- Developed communication and teamwork skills in an aviation environment.
Education
Bachelor of Business Administration (BBA) - Human Resource Management - Calicut University (2023 - 2026)
Higher Secondary Education - Commerce with Computer Application - Little Flower vidhya Nikethan Mundathanam (2021 - 2022)
