Ali

Healthcare Operations and HR professional with 8+ years of experience across multi-specialty hospitals, medical colleges, and diagnostic centers. Currently leading HR and operations for a 600+ bed tertiary care hospital, partnering with medical departments, nursing administration, and hospital leadership to drive efficient patient services and regulatory readiness. Track record of end-to-end healthcare recruitment, NMC/NABH compliance support, SOP implementation, vendor management, and cost control, with demonstrated impact on operational efficiency and profitability.

HR Manager at Mamta Medical College & Hospital (2026-02 – Present)

• Manage end-to-end recruitment of doctors, nursing staff, and allied healthcare professionals, including bulk hiring across departments in a 600+ bed hospital.
• Maintaining employee documentation like personal files, qualification and experience certificates, registration certificates, appointment letters, appraisals, warnings, and other HR records
• Led HR coordination and manpower planning that supported a successful NMC inspection of the medical college and teaching hospital.
• Oversee faculty, resident doctor, and healthcare staff documentation to ensure compliance with NMC norms and regulatory requirements.
• Partner with department heads on manpower planning and urgent hiring needs; screen resumes, conduct interviews, and finalize candidates.
• Own the complete recruitment lifecycle from sourcing through onboarding, ensuring smooth joining and induction for new hires.

HR and Operations Manager at Swiss Health and Medi Services Pvt. Ltd. (2023-05 – 2025-10)

• Led recruitment and hiring for operational and healthcare staff, managing onboarding, coordination, and scheduling.
• Improved operational efficiency by 30% through SOP implementation and workflow optimization.
• Achieved an 8.3% net profit margin through disciplined cost control and vendor negotiations.
• Directed recruitment, onboarding, training, and shift scheduling for operational staff.
• Coordinated patient services, billing processes, and vendor SLA management.
• Supported expansion into three new locations, including operational setup and vendor onboarding.

HR and Operations Manager at Magna Diagnostics & Clinic (2021-07 – 2023-05)

• Managed daily diagnostic center operations, including patient services and cross-team coordination.
• Supported recruitment and staffing requirements and coordinated with vendors and service providers.
• Improved patient experience through targeted process improvements.

HR Executive at HolyCure Hospital Pvt. Ltd. (2019-06 – 2021-06)

• Managed recruitment and staffing including CV screening, interviews, salary negotiation, and joining formalities.
• Handled employee onboarding, induction, document verification, and personnel file management.
• Managed attendance, leave records, duty rosters, shift coordination, and payroll inputs.
• Addressed employee grievances and disciplinary matters, ensuring effective employee-management coordination.

HR Executive at ThinkRace Technology (2015-06 – 2019-02)

• Hired for digital marketing roles (SEO, PPC, content, social media) and managed the onboarding process.
• Maintained HR databases, attendance, and leave records, and coordinated payroll/compliance (PF, ESI).
• Ran appraisal cycles and tracked KPI-based performance for marketing teams.
• Organized employee engagement activities and managed conflicts to reduce attrition.

MBA – LNMU

B.Tech in Mechanical Engineering – AKTU