Alina Victor

Customer-focused professional with experience in handling client queries, providing accurate information, and generating business leads. Skilled in clear communication, problem-solving, and maintaining smooth customer interactions. Adaptable, quick-learning, and able to work efficiently in fast-paced environments while delivering consistent results.

Customer Support & Lead Generation Executive at Justdial (2024-07 – 2025-05)

• Handled customer calls and resolved their queries smoothly
• Provided accurate information about services and businesses
• Generated qualified business leads through effective communication
• Maintained professional interaction and ensured customer satisfaction
• Managed multiple queries in a fast-paced environment
• Updated customer details and maintained proper records

B.A (Hons) in English with Economics – University of Delhi (School of Open Learning) (2025 – 2025)

Higher Secondary (Class 12) in Arts – NIOS (National Institute of Open Schooling) (2024 – 2024)

Secondary (Class 10) – St. Mary's Sr. Sec. School (2021 – 2021)