Manager – Business Support - ORIENTLINE FOR OIL AND GAS SYSTEMS LLC - Sultanate of Oman
(2012-01 - 2026-03)
- Oversee day-to-day warehouse and logistics operations including inbound/outbound shipments, inventory accuracy, space utilization, and process compliance.
- Manage the entire supply chain lifecycle from procurement to last-mile delivery, ensuring efficiency and alignment with business goals.
- Conduct detailed price and contract negotiations with vendors and service providers, ensuring cost-effective and value-driven deals.
- Coordinate international shipments, manage documentation, and ensure adherence to Incoterms, export/import regulations, and timelines.
- Work with customs brokers to facilitate timely and compliant clearance of goods; ensure adherence to all statutory and regulatory requirements.
- Prepare cost estimates, manage logistics budgets, and implement cost control initiatives without compromising quality or service levels.
- Lead and support logistics-related projects (e.g. warehouse automation, process improvements) from planning to execution.
- Track and analyze logistics KPIs (on-time delivery, freight cost per unit, inventory turnover, etc.) and report insights to management.
- Handle accounts payable and accounts receivable, maintain the general ledger, and perform bank reconciliations to ensure records match.
- Prepare and analyze monthly, quarterly, and annual financial statements and coordinate with auditors for statutory, tax, and internal audits to ensure accuracy and compliance.
- Maintain accurate records and documentation for all financial transactions, and ensure full compliance with statutory requirements, including submitting VAT (Value-added Tax) returns to the relevant ministry.
- Maintain accurate records and documentation for all transactions, including purchase orders, invoices, and shipping documents.
- Promptly and efficiently resolve any issues, complaints, or discrepancies that arise, such as missing parts, incorrect shipments, or billing errors.
- Inform suppliers in advance about potential issues, such as supply chain delays, product changes, or policy updates, to manage expectations.
- Maintain a positive relationship with their clients, whether they are businesses or individual consumers. This includes being the main point of contact for inquiries, resolving issues promptly, and handling complaints professionally to ensure customer satisfaction.
Assistant Business Support - ZAHARA TRAVELS AND SERVICES LLC - Sultanate of Oman
(2010-06 - 2012-01)
- Oversee daily administrative activities to ensure efficient office operations.
- Handle both physical and digital filing systems, including managing correspondence and maintaining documentation.
- Arrange meetings, events, and appointments for managers and the CEO.
- Create and maintain monthly departmental Management Information System (MIS) reports, tracking various expenses incurred by various departments.
- Ensure office supplies are stocked, and the workspace is organized.
- Create purchase orders, process invoices, handle vendor management, and address customer inquiries about invoices, preparation of letters, circulars, reports and presentations.
- Work with the sales team to encourage them to meet their targets.
- Assist in the creation, design, organization, and formatting of PowerPoint slides.
- Act as a primary point of contact with key clients, ensuring prompt and effective communication. Build and maintain strong relationships with stakeholders, addressing their needs and concerns in a timely manner.
- Provide comprehensive administrative support to senior management, including managing calendars, scheduling appointments, and coordinating travel arrangements. Ensure efficient time management for executives.
- Arrange and coordinate meetings, conferences, and events, ensuring all logistical aspects are handled efficiently. Prepare meeting agendas and summaries and follow up on action items.
- Prepare, edit, and proofread correspondence, presentations, and reports. Maintain organized records and ensure efficient document retrieval.
- Handle sensitive and confidential information with discretion and maintain a professional demeanor in all interactions, representing the organization positively.
Sales Executive - STERLING HOLIDAY RESORTS LLC - Mangalore, India
(2006-03 - 2008-03)
- Build and maintain strong relationships with clients, travel agencies, event planners, corporate partners, and hotel sales teams.
- Identify potential customers, create, and close new business opportunities that align with the company's strategic goals.
- Effectively communicate the 'Sterling Holiday HSD' proposition within the designated sales territory.
- Deliver compelling sales presentations to prospective customers.
- Conduct market research to stay current on industry trends and competitor activities.
- Work closely with the hotel's marketing team to develop promotional materials and campaigns that support sales initiatives.
- Create a potential pipeline of prospects for MICE (Meetings, Incentives, Conferences, and Exhibitions) and FIT (Free Independent Travelers) from hotel sales and corporate businesses.
- Negotiate and finalize contract agreements with clients.
Intern - Chartered Accountant Firm - Udupi
(2004 - 2006)
Worked after College hours. Duration 2 Years.
- Assist with Audits, Vouching, Tax Return Preparation, Tax Advisory support, Bank and account Reconciliation
Sales Agent - Birla Sun Life Insurance Company
(2010 - 2010)
MBA internship. Duration 3 months.
- Prospecting and Lead generation, Need analysis, Product presentation, Sales and closure, Post sales support, Claims assistance
