Am Mohammed
Customer Service Professional and AI Generalist
Talent
HyderabadMember since August 7, 2026
Customer ServiceEnglish Audio ReviewTranscription EditingData Validation
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Customer ServiceEnglish Audio ReviewTranscription EditingData Validation
About
Detail-oriented Customer Service Professional and AI Generalist with experience in customer support, private tutoring, English audio review, transcription editing, and data validation.
Experience
AI Generalist / English Audio Reviewer at Remote Freelance Projects (2025-11 – Present)
- Reviewed English audio files to ensure clarity, accuracy, and natural fluency.
- Corrected machine-generated transcriptions.
- Compared datasets to identify inconsistencies and maintain data accuracy.
- Completed assignments according to quality guidelines and deadlines.
Private Tutor at Self-Employed (2009 – 2015)
- Conducted home tuition for school students in Science, Biology, and general subjects.
- Prepared lessons and assisted with homework and exam preparation.
- Helped students improve understanding and academic performance.
Customer Service Representative at General Electric (2004 – 2009)
- Handled customer inquiries through phone and email.
- Resolved complaints and ensured customer satisfaction.
- Updated customer records and documented interactions accurately.
Education
Post Graduate Diploma in Information Systems – Osmania University (2003-04)
Bachelor of Computer Applications in Computer Applications – Osmania University (2002-04)
Intermediate in BPC (1998-11)
Skills
Customer Service Professional and AI Generalist
