Am Mohammed

Detail-oriented Customer Service Professional and AI Generalist with experience in customer support, private tutoring, English audio review, transcription editing, and data validation.

AI Generalist / English Audio Reviewer at Remote Freelance Projects (2025-11 – Present)

• Reviewed English audio files to ensure clarity, accuracy, and natural fluency.
• Corrected machine-generated transcriptions.
• Compared datasets to identify inconsistencies and maintain data accuracy.
• Completed assignments according to quality guidelines and deadlines.

Private Tutor at Self-Employed (2009 – 2015)

• Conducted home tuition for school students in Science, Biology, and general subjects.
• Prepared lessons and assisted with homework and exam preparation.
• Helped students improve understanding and academic performance.

Customer Service Representative at General Electric (2004 – 2009)

• Handled customer inquiries through phone and email.
• Resolved complaints and ensured customer satisfaction.
• Updated customer records and documented interactions accurately.

Post Graduate Diploma in Information Systems – Osmania University (2003-04)

Bachelor of Computer Applications in Computer Applications – Osmania University (2002-04)

Intermediate in BPC (1998-11)