Aman Kalsi
Logistic Billing Administrative / E-commerce Processor/ Administrator/Customer Care Representative/Tech Support
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About
Skilled team player with strong background in logistics and customer care environments.
Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.The combination of understanding, college course, computer abilities and a determined hard-working attitude make me an all-around.
Experience
Worked as a Billing Administrative in TransOntario Express (3 years)
1.Preparing and issuing accurate freight bills and customer invoices based on shipment weights, distances, and contracted rates.
- Reviewing carrier invoices against original quotes and agreements to prevent overbilling.
- Collaborating with transport, warehouse, and sales teams to resolve billing errors.
- Maintain manual and computerized information filing systems.
5.Provide customer service.
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries.
Worked as a E-commerce Processor in Hudson Bay Company (3 years)
- Filed paperwork according to standard operating procedures and enter data points into tracking system.
- Offered administrative support to capture and transfer information for storage, processing and transmitting.
- Pull reports by using exacta software to track productivity.
- Used Microsoft Office, Manhattan/WMS and other software tools to create documents and other communications.
- Facilitate fulfillment processes that focus on achieving all productions to maintain quality metrics.
- Monitored inventory usage and requisitioned new supplies.
- Met deadlines by prioritizing work orders and communicating with team.
- Update log and documentations for inventory processing.
Education
Ontario Graduate Certificate in MADT - Mobile Application Design and Development from Lambton College(Canada)
M-Tech in Computer Science and Engineering from Guru Nanak Dev University(Amritsar).
B-tech in Computer Science and Engineering from Anand College of Engineering and Management.