IT Delivery Manager & Coach
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Senior IT Delivery Leader and Agile Coach with 20+ years of experience delivering large-scale enterprise programs across banking, insurance, telecom, manufacturing, and FMCG. Proven track record in program/project delivery, enterprise agile transformations, stakeholder management, and leading distributed teams of up to 200 people across global geographies. Strong blend of technical depth, people leadership, and coaching, backed by PMP and ICAgile certifications.
Seeking senior roles such as IT Delivery Manager, Program Manager, Agile Delivery Leader, or Enterprise Agile Coach in complex, transformation-driven environments.
I have over 20 years of experience in enterprise IT delivery, having worked across roles such as Senior Software Engineer, Project Manager, Scrum Master, Agile Coach, and IT Delivery / Program Leader. I bring a strong technical foundation combined with senior delivery leadership, which allows me to effectively bridge business strategy, execution, and technology.
I have led large, complex programs and portfolios with revenues up to USD 10M, managing distributed onsite–offshore teams ranging from small agile squads to organizations of more than 200 people. My experience spans multiple industries including banking, insurance, telecom, manufacturing, FMCG, payments, and HCM, and across geographies such as India, Australia, the US, and Europe.
A major focus of my career has been Agile and digital transformation. I have coached teams, Scrum Masters, Product Owners, and senior leaders across Scrum, Kanban, SAFe, and hybrid delivery models, helping organizations move toward value-driven, predictable delivery. I have consistently improved governance, delivery outcomes, customer satisfaction, and operational stability by reducing production issues and escalations.
I am also a strong people leader and mentor. I have hired, onboarded, and developed high-performing teams, managed performance and attrition, and supported individuals through coaching and counselling. With PMP and ICAgile certifications and formal training in counselling, I lead with a balance of structure, empathy, and accountability, focusing on building sustainable teams and long-term client trust.
I hold a Bachelor of Technology in Computer Science & Engineering from the National Institute of Technology, which provides a strong foundation in software development and enterprise systems. I am also a PMP-certified Project Management Professional and ICAgile Certified Agile Coach, reflecting formal training in delivery leadership and agile practices. In addition, I have a Diploma in Counselling from the Australian Institute of Professional Counsellors, which strengthens my people leadership, communication, and coaching effectiveness.